Honda World - Service Center

Zellner was AWESOME!!! He showed me so many GREAT things my car will do!!! He was patient, kind, and very helpful. Kerp him, and give him a raise for his outstanding service!!! my car will do!!! He was patient, kind, and very helpful. Kerp him, and give him a raise for his outstanding service!!! More

Josh Schweitzer Service Advisor very professional and courteous a great representative for Honda World if looking for a new Honda will definitely visit Honda World courteous a great representative for Honda World if looking for a new Honda will definitely visit Honda World More

Honda World Service Department is very nice . The seats are very comfortable . They have apples for guess , snack machines , coffee, water , TVs to watch . Thanks are very comfortable . They have apples for guess , snack machines , coffee, water , TVs to watch . Thanks More

Importance of excellent service Kathy Hawkins is the most helpful and considerate I have dealt with. We trust her. I call to be sure she is there before we will go for service. Never Kathy Hawkins is the most helpful and considerate I have dealt with. We trust her. I call to be sure she is there before we will go for service. Never looked forward to going to having car serviced until we met Kathy Hawkins. More

Accessories Installation on New 2020 Pilot The service department installed four accessories for my new 2020 Honda Pilot EX-L. Those accessories included: CD Player, Body Side Molding, 2nd Row The service department installed four accessories for my new 2020 Honda Pilot EX-L. Those accessories included: CD Player, Body Side Molding, 2nd Row Seat Covers, and Door Edge Film. The work to install these four items was excellent and high quality. The service advisor, Debra Judd, kept us fully informed on the progress of the work which took approximately 5 1/2 hours. This was longer than we expected but fully understand that to install a CD player requires removing the dashboard and console. Debra was very apologetic for the longer than expected wait time. Comfort and amenities in the customer waiting area was much better than at other dealerships we have experienced over about 35 years. The follow-up provided by Debra was customer focused and prompt and complete. We were overcharged for two of the accessories based on the price list we used to decide to order the seat covers and door edge film. This was immediately resolved and a refund processed based on our follow-up phone call to the Service Dept. Debra is the advisor we will contact first when we have future Service needs. We were very impressed with the cleanliness of the customer waiting area as well as what we could see of the actual Service work areas. Finally, Jessica Washer ensured our Costco discount was applied fully and correctly. She was also very sorry for the long wait time and under estimate of the time needed to complete all the work. More

Love honda world! Not going anyplace else. Excellent service and friendly and helpful personnel. Thanks Kathy Hawkins Also thank you to the lady that checked me out for rental... Oops forgot her name.. service and friendly and helpful personnel. Thanks Kathy Hawkins Also thank you to the lady that checked me out for rental... Oops forgot her name... Sorry! More

GREAT CUSTOMER SERVICE I WORKED WITH JOSH PARKER. HE EXPLAINED EVERYTHING IN DETAIL TO ME AND TOLD ME HE WOULD CONTACT ME BEFORE PERFORMING ANY WORK AND ALSO ADVISED ME OF T I WORKED WITH JOSH PARKER. HE EXPLAINED EVERYTHING IN DETAIL TO ME AND TOLD ME HE WOULD CONTACT ME BEFORE PERFORMING ANY WORK AND ALSO ADVISED ME OF THE COST TO DIAGNOSE. EVEN THOUGH IT HAPPENED TO BE UNDER WARRANTY AND I DIDN'T HAVE TO PAY ANYTHING I KNEW WHAT TO EXPECT IF IT WASN'T COVERED. THE SERVICE AND LABOR WAS DONE IN A TIMELY MANNER AND I WILL ME RETURNING HERE FOR MY FUTURE SERVICES. More

I attended the information class, and was very impressed with the knowledge I gained and the effort put into making these classes so interesting and helpful. with the knowledge I gained and the effort put into making these classes so interesting and helpful. More

I did an oil change here and Anna was my service writer/advisor. Thank you Anna for your help. Also, Dorotya, Rob and Solomon are knowledgeable when it comes to Hondas. writer/advisor. Thank you Anna for your help. Also, Dorotya, Rob and Solomon are knowledgeable when it comes to Hondas. More

Good Service But Some Disappointment The work was completed timely and satisfactorily, but was disappointed the car did not appear to have been washed (or wiped down) and floor vacuumed. The work was completed timely and satisfactorily, but was disappointed the car did not appear to have been washed (or wiped down) and floor vacuumed. I thought that was a standard for Honda service. More