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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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April 21, 2020

Very professional excellent service from every aspect. From initial check in to services and excellent speed and quality of service highly recommend Honda World in their excellent service and attention to More

by j.alvey1
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Anderson, Kathy Hawkins, Eric Kepner, Darius Aponte
Apr 22, 2020 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 11, 2020

The service was very professional. Me and my Mom went in to have the complementary cabin filter replaced in each of our Hondas. They said it would take approximately 45 minutes. We to More

by southernkybelle84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colburn (Advisor) and Michael Baker (Advisor) to my mom
Apr 12, 2020 -

Honda World responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! If you have any further questions, please don't hesitate to reach out!

April 02, 2020

Easy experience. Called for express service near the end of the day during the coronavirus shutdown. I was told to come on in. Got thetre and was immediately taken in. More

by greguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn
March 22, 2020

Very good experience The staff was friendly and knowledgeable. The time to service my car was less than quoted. Waiting area was clean and there were chargers for phones. More

by nanaburgin05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bake
Mar 23, 2020 -

Honda World responded

Thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 19, 2020

Service for my Pilot Mike K. and crew took great care of me and my Pilot! Thanks for the updates and getting the work done on time. After having my tea and apple, I was on More

by lollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lollie Reiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2020 -

Honda World responded

Lollie, thank you! We take our reviews seriously and are delighted to hear about your visit. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 19, 2020

Kathy did a thorough job of getting my Honda serviced. This is a great staffed Honda Dealership. Vehicle completed in less time than anticipated and I have trust in the work being done as being appropriate More

by bjdurrett77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Mar 20, 2020 -

Honda World responded

Here at Honda World, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

March 16, 2020

catalytic converter theft Quick fix up after thief stole my catalytic converters off my Honda Pilot. Got me in right away. Debra Judd took care of everything. Very satisfied More

by Hnda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Mar 17, 2020 -

Honda World responded

Hello, we are glad Debra could help! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you and take care!

March 14, 2020

Gold Standard in automotive service The best in service anywhere, thank you Mike. I always experience personal care and great service in a timely manner. The shuttle service is always sa More

by hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lollie Reiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kavanaugh
Mar 14, 2020 -

Honda World responded

Hank, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 14, 2020

The experience was very good the job was done in a timely fashion. The associate was very helpful and was able to help me make an other appointment for another issue I had with the car. More

by Dougdegaris
Recommend Dealer
Yes
Mar 16, 2020 -

Honda World responded

Thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 12, 2020

Wonderful service. Micah Pangburn was excellent in making sure my Honda CRV was taken care of. The maintenance service was fast, friendly and successful. Thank you so More

by wg97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn
Mar 12, 2020 -

Honda World responded

Hi, we're glad to hear our staff took such great care of you! Here at Honda World we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Have a great day!

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