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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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August 26, 2020

I went to Honda World to get my phone to work in my Accord. Kirk was the individual who helped me out. He was kind, polite and patient. While he worked he gave me some tips to troubleshoot any issues i More

by Nwood2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Honda World responded

Thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 25, 2020

Kirk was extremely helpful with fixing my Android Auto connection. What myself and others struggled to resolve for weeks Kirk fixed in ten minutes, highly recommend. More

by cblosser23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Honda World responded

Thank you so much for your positive comments about Honda World! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2020

Service Good - Electronic Commnunication BAD Service adviser Mike Kavenaugh(sp?) was polite and thorough. Work performed was well done. However the on-line and text message systems are terrible More

by joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kavenaugh, Sevice Advisor
Aug 08, 2020 -

Honda World responded

Hello Joel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2020

I HAD MY 2014 CRV DETAILED AT HONDA WORLD TODAY! THE EMPLOYEES DID AN AMAZING & OUTSTANDING JOB! I DO NOT KNOW THEIR NAMES BUT THE JOB WAS PERFECT! DEBRA JUDD IS ALWAYS HELPFUL, KNOWLEDGEABLE & SO PLE More

by Monlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the people’s names in Detailing!
Aug 08, 2020 -

Honda World responded

Monlon, thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2020

This dealership is prompt and pleasant to work with. I had been having problems and was at my wits end! My car was diagnosed and repaired in a day! I had my car at another shop for 11 days without being f More

by Ann F. Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cavanaugh
Jul 10, 2020 -

Honda World responded

Hi Ann! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2020

Sales person are very good, she try to explain everything very nice. She deserves good pay because her hard work and dedication truly amazing. Kathy was great More

by econoky120
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Jul 10, 2020 -

Honda World responded

Hello, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 06, 2020

Got it right This is the first time we have taken the vehicle and we did not have any issues like in the past. Anna is a great service adviser. More

by billdrake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna is a great service advisor
Jun 08, 2020 -

Honda World responded

Bill, thank you! We take our reviews seriously and are delighted to hear about your visit. At Honda World we are always striving to do better than your last visit.

April 28, 2020

Super friendly & definitely customer service oriented staff. I always look forward to a good experience at Honda World. I am proud to own a Honda product! More

by darwindrake
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Apr 29, 2020 -

Honda World responded

Darwin, we're glad to hear our staff took such great care of you! Here at Honda World we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 25, 2020

Service during the virus I took my Car in to get the oil changed and the cabin filter changed. Service was great and quick. I have been going to Honda world for years and hi More

by Msc2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baker and Ben Wilson were the names on my text messages.
Apr 28, 2020 -

Honda World responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 22, 2020

Thanks to Honda World, my Fit has a new cabin air filter and a freshly disinfected finish. I appreciate the extra effort to keep us all healthy during COVID-19. More

by HappyFit
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 23, 2020 -

Honda World responded

Thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed. We hope to see you again in the future and make your next visit even greater than the last! Take care!

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