Honda World - Service Center

I went in for 4 new tires. I used express service. I was in and out quickly, and was very happy with it. Kathy took great care of me. in and out quickly, and was very happy with it. Kathy took great care of me. More

I brought my van into Honda World and Kurt was very helpful in helping me connect my phone to see maps on my screen. He was patient even with all my questions I love my honda and recommend honda World helpful in helping me connect my phone to see maps on my screen. He was patient even with all my questions I love my honda and recommend honda World More

i came into the dealership due to getting a new phone this month and couldn’t figure out how to get it synced up. i met this lovely lady Brook and she got my phone connected back and even freshened my br this month and couldn’t figure out how to get it synced up. i met this lovely lady Brook and she got my phone connected back and even freshened my brain up on some features i forgot i had on my car. highly recommend her to work with. More

I have 2011 Honda Pilot with 175,000 mi. which developed power steering leak. Got the car in right away. Parts ordered and repaired. Worked with Debra Judd and her team. Highly recommend. power steering leak. Got the car in right away. Parts ordered and repaired. Worked with Debra Judd and her team. Highly recommend. More

Great customer service, felt like home the way I was received and all the aspects where explained in detail. Big thanks to Dough and would recommend Honda World to all. received and all the aspects where explained in detail. Big thanks to Dough and would recommend Honda World to all. More

Great service from beginning to end! D’Andrea’s customer service was exceptional! Made sure that I wasn’t forgotten and as soon as the part I was waiting on came in she informed me that I could come in get service was exceptional! Made sure that I wasn’t forgotten and as soon as the part I was waiting on came in she informed me that I could come in get it done the same day! Excellent customer service is paramount for any business to succeed and she definitely displays a mastery of it!! More

I received a service interval notice on my 2011 Honda CRV. I was assisted by D'Andrea Ferrell at Honda Word Louisville. I was very pleased with the service I received. D'Andrea was very good. She exp CRV. I was assisted by D'Andrea Ferrell at Honda Word Louisville. I was very pleased with the service I received. D'Andrea was very good. She explained everything and was receptive to my questions. She thoroughly explained the invoice after the service was completed and I left feeling that my car had received good service. More

On August 26, 2020, I referred my Honda CRV 2005 for a very little oil leakage to the louisville honda world dealer(only one or two drops on the ground). They inspected and found two spots related for lea very little oil leakage to the louisville honda world dealer(only one or two drops on the ground). They inspected and found two spots related for leakage (valve cover gasket and power steering wheel hose)and charged me for about $530. Next day my car still had oil leakage even more and worse. Therefore, I returned my car back and this time they found another spot related to the oil pressure switch on the top of solenoid valve. Thus, they replaced and charged me again about $135. I strongly believe that leakage was related only to the solenoid valve gasket area and just sprinkled around the engine and hoses that had been found as two leakage spot because there wasn’t any change on power steering fluid reservoir level. I am completely unsatisfied with this service because they charged me unnecessarily and my experience was truly exceptional but on the negative side. More

My visit was handled very pleasantly and efficiently by Kathy, who explained all the details of the service being provided. She and everyone there was very courteous and helpful and I would highly recommen Kathy, who explained all the details of the service being provided. She and everyone there was very courteous and helpful and I would highly recommend to anyone needing their car serviced. More