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743 Reviews of Honda World - Service Center
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December 24, 2020
I was very impressed with my service representative Doug. I had two problems with my Odyssey and he resolved one through a warranty and contacted the van conversion company to direct me on how to resolve the I had two problems with my Odyssey and he resolved one through a warranty and contacted the van conversion company to direct me on how to resolve the other problem. He was a great help and I would recommend this dealership. More
by Jack.mcquade
Employees Worked With
Doug in service
December 17, 2020
Brought my Pilot in for routine maintenance and was in and out in 30 minutes. Friendly staff all wearing mask. will go back! recommend to anyone. and out in 30 minutes. Friendly staff all wearing mask. will go back! recommend to anyone. More
by 2019 elite
Employees Worked With
Kathy Hawkins
December 16, 2020
Defiantly 10/10 recommend. My car was just in for a detail, and it looks brand new. My advisor was awesome. I got my car back in a timely manner. I wont go anywhere else. detail, and it looks brand new. My advisor was awesome. I got my car back in a timely manner. I wont go anywhere else. More
by Liz
Employees Worked With
Worked with Debra Judd
December 15, 2020
Poor customer service. My car was not fixed and then when I called back to report symptoms that I was having, I felt like my concerns were being brushed off. My symptoms got worse and I had another mech when I called back to report symptoms that I was having, I felt like my concerns were being brushed off. My symptoms got worse and I had another mechanic look at it and they said it was related to the first issue. When I called to talk to a manager, she was rude to me right off the bat. I do not recommend at all. More
by Reosecure3456
Employees Worked With
Debbie and Jessica
December 14, 2020
So Sad and Disappointed!! I've been a loyal customer of Sam Swope Honda World / Honda World since 2006. I took my children there to buy their 1st cars and I've really enjoyed their service center...until Sam Swope Honda World / Honda World since 2006. I took my children there to buy their 1st cars and I've really enjoyed their service center...until my last visit. I buy Honda's because they are reliable like no other car. Took my car down for routine maintenance (Oil change, tire rotation, etc.). It went well. Paid my bill and left. FF 30 days, dashboard sensors say its time for more routine maintenance so I took it back to have them look at why this is happening. "We failed to reset the sensor. So sorry, ma'am!" Problem is fixed so I happily leave. FF two more weeks and the car is making a grinding sound which has never happened ever and now the oil light is coming on! My car was was working overtime under the hood! It was LOUD! I checked my oil and there was barely any oil in my engine. I was furious. I called and explained my problem and they say "We need to check it again to make sure that's what happened" but it occurs to me when I brought it back two weeks ago (30 days after they worked on it) that no one noticed I was losing oil so rapidly. No one said 'we had to top off your oil. You're having too much oil consumption', which is the excuse they gave on the phone. I had to bring my car all the way back to Honda World, made an appt, and booked a rental car and they couldn't even check their work! Never in the history of my 2012 Honda, has it made a distressed sound except after the last visit to Honda World. Since I figured out the problem on my own it hasn't made a sound since. I no longer trust them with my car or feel like I should give them a 3rd chance to put my finances and safety at risk. They take zero responsibility. Zero. Now I need a reliable trust worthy mechanic. I'm taking suggestions More
by ayannac5
Employees Worked With
Dale Greyhouse (sp)
December 08, 2020
I had my car serviced for maintenance on 12/7/2020.The I had my car serviced for maintenance on 12/7/2020. The service was great and I was in and out within one hour. People who work at Honda World are ve I had my car serviced for maintenance on 12/7/2020. The service was great and I was in and out within one hour. People who work at Honda World are very professional, knowledgeable and informative. Excellent service. Arkadiusz Slusarczyk More
by sarkadiusz
Employees Worked With
Kathy Hawkins
November 24, 2020
Great customer service, and quality work. Drop off and pick up were super easy! Very pleased with my experience at Honda World so far. Definitely recommend this dealership! pick up were super easy! Very pleased with my experience at Honda World so far. Definitely recommend this dealership! More
by Courtney H
Employees Worked With
Michael Baker
November 12, 2020
Commendation for Darius Aponte. We had an excellent experience. Darius very helpful in helping us to navigate all of the features of our newly acquired 2018 Honda CR-V. He thoroughly explained all of t experience. Darius very helpful in helping us to navigate all of the features of our newly acquired 2018 Honda CR-V. He thoroughly explained all of the features of the vehicle and did it in a courteous and patient way. He demonstrated and then "checked us out" to make sure that we understood. We needed that help and greatly appreciated it. He gave us his card and we will certainly contact him with any questions or concerns. We commend Honda World for hiring such a competent and professional More
by JJ and Bob
Employees Worked With
Darius Aponte
November 08, 2020
Quick, competent, and fair price. They did forget an Quick, competent, and fair price. They did forget an item on the request sheet but handled it very professionally and quickly. I will go back for se Quick, competent, and fair price. They did forget an item on the request sheet but handled it very professionally and quickly. I will go back for service. More
by henrybeiro
Employees Worked With
Jose Barrios
