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Honda World - Service Center

Louisville, KY

4.8
743 Reviews

743 Reviews of Honda World - Service Center

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January 22, 2021

Great service, explained all. Wait was very enjoyable. Could not have asked for better service. Really nice waiting area, and clean. Glad I bought my Honda from this dealership. More

by Val Cushman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Jan 25, 2021 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 21, 2021

Easy and friendly - very professional. We’re pro active in calling to let me know about a recall and made everything easy and fast. Great job More

by Dfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug West
Jan 24, 2021 -

Honda World responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2021

Would not take my baby anywhere else! The advisors care about me and the technicians take great care of my accord! Free car wash at the end is a bonus. More

by jessica.256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra and Mike K.
Jan 24, 2021 -

Honda World responded

Jessica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda World. Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2021

Debra Judd is the maintenance coordinator that takes care of me as a customer. Customer friendly. Knowledgeable. Easy to work with. Does a great job. More

by eric.myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Jan 24, 2021 -

Honda World responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 21, 2021

Had flat tire caused by nail. Thought could be plugged. Service representative inspected and recommended replacing. Trust dealership so had tire replaced with same brand, etc. More

by eetucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female, NJ accent
Jan 24, 2021 -

Honda World responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2021

I recently purchased a hood bug deflector from the service department. Brook was extremely helpful making sure I ordered the correct part #. The service desk guy was also great! I put the part on my n More

by Bluebird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook Kepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2021 -

Honda World responded

Thank you so much for your positive comments about Honda World! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2021

Great service, only complaint my car came back with mud caked in the wheel wells after a complimentary wash. Guess they had to drive through the new construction area after wash to deliver my car. Other th More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
Jan 17, 2021 -

Honda World responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Honda World=

January 09, 2021

Love this dealership! We have continued to purchase Honda’s over the years because of the outstanding service department. One deals with sales only once and the remainder of your car’s lifetime is the More

by Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorottya Sallee-Fellegi
Jan 11, 2021 -

Honda World responded

Hi Teri, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 27, 2020

Great experience! Kept me updated on my service. Service was completed in a timely manner. Douglas was knowledgeable and explained the service . Thanks a lot Douglas. More

by Richard Blair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hurd, Daniel Hurd
Dec 29, 2020 -

Honda World responded

Hi Richard, thank you so much for your positive comments about Honda World! Please don't hesitate to reach out to us if there's anything more we can do!

Dec 29, 2020 -

Honda World responded

Hi Richard, thank you so much for your positive comments about Honda World! Please don't hesitate to reach out to us if there's anything more we can do!

December 25, 2020

The service was great and the Technician that took care if me was informative professional and kept me informed on how my car was coming along. He advised me of the items that needed to be done without the More

by teetime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service dept. I took it in for it's updated maintenance. The guys there we exceptionally great. , Ryan Anderson, Kathy Hawkins
Dec 27, 2020 -

Honda World responded

Hello, thank you so much for your kind words about your experience here at Honda World. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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