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Honda World

Louisville, KY

4.9
5,003 Reviews
Call Dealership (502) 499-5040
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1 Autocenter Drive

Louisville, KY

40299

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5,003 Reviews of Honda World

January 19, 2023

It is a good dealership , no complaints about it . Would recommend and had good Hondas More

by Eddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Marcos Rodriguez, Harry Anthony
Report | Print
Jan 23, 2023 -

Honda World responded

Hi Eddy, thank you so much for your positive comments about Honda World! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2023

Kathy Schnapps was welcoming and promptly got my car in for service and out as promised in 90 minutes. Best service visit ever. Thank you Kathy and service technicians. More

by mikekirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Schnapp
Report | Print
Jan 19, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 14, 2023

Nick and Brook are amazing! Very attentive, knowledgeable and professional! Great experience! First Honda experience is going well far! More

by Pherrous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brook Kepfer, Nick Woodson, Harry Anthony
Report | Print
Jan 19, 2023 -

Honda World responded

Hi Pherrous, thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 13, 2023

He was excellent in explaining some of the new features in the new CRV. He was helpful and answered all the questions we had. More

by armichels1971
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Uchitel, Scott Wood, Harry Anthony, Jacob Ashabraner
Report | Print
Jan 19, 2023 -

Honda World responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Jan 19, 2023 -

armichels1971 responded

I returned because of the technical problem and spoke with Mr. Chuck Morelli who is the manager in training. He was the individual who refused to honor the contract we had signed in early October. In all my years of buying cars, which my husband and I have done over 50 times I have never had that happen. When I went to address the frustrating technical problem at the dealership, he was very curt and initially extremely unaccommodating. While they were very busy, he brushed me off at first. He did eventually find someone to assist me over the phone when I complained about having the problem with a brand new car.He needs people skills.

January 12, 2023

Very informative. Lewis, Alexis and Dorottya were fantastic. Made the process quick amd painless. They were extremely nice. More

by Aprilphillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Ray, Dorottya Fellegi, Alex Schwendau
Report | Print
Jan 16, 2023 -

Honda World responded

Hello, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2023

I had a great experience purchasing my new CRV at Honda World. Everyone I worked with was professional, knowledgeable, and friendly. Would definitely recommend. More

by Veronica S.
Recommend Dealer
Yes
Employees Worked With
Lollie Reiss, Rizvic Semsa, Dorottya Fellegi, Harry Anthony
Report | Print
Jan 16, 2023 -

Honda World responded

Hi Veronica, thank you for your great feedback! Our team here at Honda World sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 12, 2023

Patient and informative helped me find the perfect vehicle in a short amount of time. More

by Sarah.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rizvic Semsa, Brook Kepfer
Report | Print
Jan 17, 2023 -

Honda World responded

Hi Sarah, thank you so much for your positive comments about Honda World! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 11, 2023

Shane was terrific. Work was completed in the time frame predicted and at the price estimate given. More

by RZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Jan 13, 2023 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 10, 2023

Working with Damon was a pleasure. He was nothing but respectful and accommodating to us. I greatly appreciate his help through the buying process. More

by briank51594
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Hampton, Jacob Ashabraner
Report | Print
Jan 12, 2023 -

Honda World responded

Hi, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 09, 2023

Miguel, Alex, and Dorottya were very helpful. The all facility areas were well kept. It was a pleasant experience working with your staff professionals. More

by Mark R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez, Dorottya Fellegi, Alex Schwendau
Report | Print
Jan 12, 2023 -

Honda World responded

Hello Mark, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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