
Honda World
Louisville, KY
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5,002 Reviews of Honda World
First positive experience shopping for a new car in many a decade. Courteous, friendly, respectful. This will be my first stop when looking for my next car a decade. Courteous, friendly, respectful. This will be my first stop when looking for my next car More
I walked in not expecting any of what I actually received. I am use to the typical car lot where the dealers and sales men are just trying to get you to BUY, BUY, BUT without taking into considerati received. I am use to the typical car lot where the dealers and sales men are just trying to get you to BUY, BUY, BUT without taking into consideration your personal situation and what will actually work and be best for you. My sales man Shermon Sanders was genuinely an all around great guy. He was easy to converse with and made it very easy for me to trust in him and get to the bottom of why I was there and what my main concerns were in looking for a vehicle. Himself as well as the finance manager David Lail were FABULOUS. They worked with me on all ends from negotiating my price, to negotiating my payments, and inevitably doing the impossible. In my case, that was taking and helping a person with HORRIBLE credit and with a huge amount of equity still owed and getting me into a Beautiful Brand NEW 2013 Honda Accord with only 85 miles. I walked in with the mindset of not being able to walk out with a "new" (used) car and walked out with a "new" NEW car. I am beyond pleased with the service, with the people, with the entire buying experience. Rayven in the call center was so sweet and Holly was fabulous as well in ensuring that my needs are met and following up with me even after the buying experience was over with. All I can say is THANK You, THANK YOU, THANK YOU! I would definitely recommend Sam Swope ANY DAY! More
Swope Honda World's employees are the best. I spoke with the manager on the phone and he told me what they would give me on my trade in and when I got there to the dealership, they had the car out fron with the manager on the phone and he told me what they would give me on my trade in and when I got there to the dealership, they had the car out front waiting for me to look at that I was interested in. They never changed the deal in any way after I got there and kept their word. This is really impressive in the car world. Nick was super friendly and helpful and never pushed us in any way. I will always highly recommend Swope Honda World. More
This is my fourth Honda Accord. Three have been with Sam Swope. I purchase my Honda, first because of service department and second because of the experience with the salepeople. Swope. I purchase my Honda, first because of service department and second because of the experience with the salepeople. More
Thanks for great service, it was quick and easy, one of the best experiences i've had buying a car. I got exactly what i wanted and could not be more pleased. My salesman and business mgr. were very friend the best experiences i've had buying a car. I got exactly what i wanted and could not be more pleased. My salesman and business mgr. were very friendly and professional, and i would buy from them again. More
I had been looking for a car to get better gas mileage than my current vehicle. I found a car I thought met all of my requirements looking online at the Sam Swope website and was able to schedule a test than my current vehicle. I found a car I thought met all of my requirements looking online at the Sam Swope website and was able to schedule a test drive online for the next day. From the moment I walked in, everyone I met was friendly, courteous, and very helpful. They even piled 4 salesmen in the back seat of the car I was considering when I voiced my concern about the size of the back seat to give me an idea of exactly how much room was back there :-) The entire process was smooth and without complications from start to finish. Kevin Carter was extremely helpful and did a great job explaining my options for extended warranty options available to me. I would definitely recommend anyone looking for a new or used car to visit this dealership. More
Had a great first time car buying experience. Eric was very friendly and provided or obtained any information I needed. Will recommend to others and will return to buy my next car!!! very friendly and provided or obtained any information I needed. Will recommend to others and will return to buy my next car!!! More
My salesperson was Nick Woodson. He was very friendly, helpful and informative from the very beginning. Any questions I had he had the answer for me with no trouble. When I was ready to purchase,. he we helpful and informative from the very beginning. Any questions I had he had the answer for me with no trouble. When I was ready to purchase,. he went out of his way to get the paperwork done right away. He even went out of his way to bring my new car to me since I didn't have a way to pick it up. That was great for me. I will truly recommend him to any of my friends in the future and if I ever decide to buy another car, I will surely start with him instead of this being the last car I looked at. I am a really pleased customer. I am enjoying my new CR-V too. More
Simply put: one of the best sales experiences I have ever had. Ron Towles is what I wished every salesperson could be. He listens to you: not just "hears the words coming out of your mouth and nods," but had. Ron Towles is what I wished every salesperson could be. He listens to you: not just "hears the words coming out of your mouth and nods," but actually LISTENS. He took notes when I was telling him what I was interested in and gave me several options that were spot on. I ended up purchasing a car that was perfect for me that wasn't even on my radar initially. Ron has a remarkable intuition that is hard to find in this day and age. He was respectful, friendly, and extremely helpful. I will without a doubt be coming back to see him when I purchase my next vehicle. Finance Director, David Lail, was also great to work with. He was respectful, down to earth, and knowledgable. To be honest, I had a not-so-great experience with a car purchase at Sam Swope I made a little over a year ago. David more than made up for this experience and put Sam Swope back in the high regard that I initially held them in. More
This is the 2nd Honda I purchased thru Doug and David, I needed to make a change and they listen! They made it easy and seamless. They are a credit to Sam Swope, a perfect example of part of the reason needed to make a change and they listen! They made it easy and seamless. They are a credit to Sam Swope, a perfect example of part of the reason you guys are so successful and so blessed. Team members like these guys are are rare. Keep doing what you are doing, and keep on keeping Louisville in beautiful new Hondas. More