
Honda World
Louisville, KY
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5,003 Reviews of Honda World
A new experience Pat Wingfield really helped my family out. Thank you Jason Cardwell for the introduction. We knew we needing something with the capacity for a large f Pat Wingfield really helped my family out. Thank you Jason Cardwell for the introduction. We knew we needing something with the capacity for a large family and still have some room in the trunk. While we were in search for a large SUV initially we made a smart decision with a minivan from Honda. I even initially dreaded the thought of a minivan, but now couldn't be more pleased with our selection, especially on school mornings. Pat helped us find the right vehicle for our family. It was a great experience with Pat's knowledge and care along with having the ability to look at multiple vehicle brands on Sam Swope's convenient lot made life much simpler. More
Great car buying experience Working with Brittany at Sam Swope was fabulous! I immediately felt at ease with her when I walked into the showroom. She did not pressure me into b Working with Brittany at Sam Swope was fabulous! I immediately felt at ease with her when I walked into the showroom. She did not pressure me into buying anything but kept in close contact to answer any questions I had after leaving the lot. She responded to my text messages even when she wasn't working. After weeks of looking and considering, I finally found the car that best fit our family needs and budget. I looked at other car lots during the process and have been swamped with follow up calls from the salesperson for weeks after. Brittany proved that this process was about me, not her. She allowed me the space and time to make up my mind. When it is time to purchase another car, I will be contacting Brittany. More
Awesome Experience! Hi! We just moved here from Florida and have always owned luxury cars-primarily Mercedes Benz. After having a baby in December I knew I needed somethi Hi! We just moved here from Florida and have always owned luxury cars-primarily Mercedes Benz. After having a baby in December I knew I needed something with a lot more space. For the first time ever we started thinking "Mini Van." We couldn't find the color we needed in Lexington (where we now live) so we called Sam Swope Honda in Louisville. I talked to Lewis and told him exactly what we were looking for and the details. He told me he would call me back as soon as he had some numbers and also to let me know if they had the car in stock. Within 5 minutes Lewis called me back and said they had the car! He gave me a number over the phone and we made the drive to Louisville. When we got to the dealership Lewis showed us the car and all of its features. We filled out paperwork and signed papers. My husband was shocked at how easy the the process was and how honest Lewis and his team are. We will recommend this dealership to all of our friends and family. Thank you Sam Swope Honda! More
Very poor customer service I have made an appointment for 5k service with nick scott and when I went on my appointment date the rep with whom I have appointment have no clue and I have made an appointment for 5k service with nick scott and when I went on my appointment date the rep with whom I have appointment have no clue and he did not explan me what kind of service he ordered for my vehicle. And moreover he just handover me to another rep Mr. chuck and again he doesn't have information about my shuttle service request and finally when they had me on the list they put me in the bottom and driver dropped me last because of that I was late for my meeting. Totally horrible experience. More
Just bought my first Honda! Just bought my first Honda after driving Dodge's for the past 6 years and I'm very impressed! The staff at Sam Swope Honda were very helpful and NEVER Just bought my first Honda after driving Dodge's for the past 6 years and I'm very impressed! The staff at Sam Swope Honda were very helpful and NEVER seemed pushy - just eager to help! Not a lot of hassle, just straight to the point help and advice! I would definitely recommend this dealership to anybody out there and I love the car and will definitely be back to trade mine in for another car in the future! Scott and the whole staff made me feel right at home! More
Another good experience I am sold on Hondas. This latest purchase is the 7th Honda I have purchased from Swope Honda. This time my salesman is Scott Wood. Very professiona I am sold on Hondas. This latest purchase is the 7th Honda I have purchased from Swope Honda. This time my salesman is Scott Wood. Very professional, knowledgeable and friendly. I have always been satisfied with the service department too. More
Great service Overall had a great service.. Very friendly and didn't feel forced in buying the car. We had went to so many dealerships to purchase this vehicle. The Overall had a great service.. Very friendly and didn't feel forced in buying the car. We had went to so many dealerships to purchase this vehicle. The price was a little elevated but it was within our budget. Everyone was very kind and helpful. Service was wonderful. Don't remember the girl that was waiting for us to show the vehicle she was kind too!! She did said her name but we can't remember. More
Great experience! Thanks Nick Woodson. Again, we had a great experience at Swope Honda. Nick Woodson is very easy to work with, listens to your needs, and is very helpful in pointing out a Again, we had a great experience at Swope Honda. Nick Woodson is very easy to work with, listens to your needs, and is very helpful in pointing out all of a vehicle's features. He was able to answer all of our questions. Swope was very fair on our trade and easy to work with on financing. Everyone there was very nice to work with. We highly recommend their service department too. Their express service is so useful when you don't have a lot of free time on your hands. More
Really Happy with Our Experience Damon Hampton is the best! He was friendly, patient and knowledgeable about the vehicles in which we were interested. We were not looking forward to Damon Hampton is the best! He was friendly, patient and knowledgeable about the vehicles in which we were interested. We were not looking forward to the car-buying experience, but Damon quickly changed our outlook on the whole process. We didn't feel rushed but were able to take our time in making our decision. Not only did we make a wise choice in our purchase of a Honda CR-V, but we made a friend as well. We would recommend Damon to any of our family and friends Thank you, Damon! More
Debra Judd's service I'm very happy and grateful to have Debra Judd be my contact person at Sam Swope Honda Service. My car was attended to, issue found and resolved. Be I'm very happy and grateful to have Debra Judd be my contact person at Sam Swope Honda Service. My car was attended to, issue found and resolved. Because the part involved was under their generous warrantee, I had no cost for the repair. Debra offered a rental at no cost to me because the part did not come in the expected day. She is knowledgeable, thoughtful and and kind. I'm very happy with the service. Thank you Debra, and Honda!! More