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Honda World

Louisville, KY

4.9
4,998 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,998 Reviews of Honda World

December 07, 2015

Hassle free buying experience Megan Addison was great to work with. She was knowledgable about the vehicle I was buying, friendly, and very helpful. She went out of her way to ma More

by Hondas rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Addison
Dec 07, 2015 -

Honda World responded

Megan will be thrilled to hear that she made your car buying experience a pleasurable one. She goes above and beyond for her customer’s satisfaction. She is a vital member here at Sam Swope Honda World. Thank you for sharing your recent experience and we look forward to assisting you in the future! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

December 07, 2015

Excellent customer service - no pressure experience Truthfully, I dread the car buying experience. I don't like haggling over prices and feeling like I'm being pressured to close on a deal. I also des More

by JeanneM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Hampton
Dec 07, 2015 -

Honda World responded

Thank you for your letting us know about your recent visit at Sam Swope Honda World. We appreciate the positive feedback and will be sure to let Damon, Robbie, and the finance team know about your wonderful compliment. These associates are real assets to the Sam Swope Honda World team! We look forward to assisting you further with your automotive needs! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

December 06, 2015

very nice customer services and i got the vehicel i want sales man doug alsman, is awesome he find me car i want and also match the price with cometitive dealer, i am loving my car . More

by vishal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsman
Dec 07, 2015 -

Honda World responded

Thank you for taking the time to review your recent experience. Doug is a great Sales Associate and takes the time to ensure that the customer is satisfied with their car buying experience. Please let us know if we can be of further assistance. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

December 06, 2015

Number One Salesman - Nick Woodson Our experience with Sam Swope Honda was fantastic. Our salesman, Nick Woodson was fabulous. He answered all our questions with expertise. We told h More

by civic,thebob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Dec 07, 2015 -

Honda World responded

Nick is a great Sales Associate and takes the time to ensure that his customers are satisfied with their car buying experience. Please let us know if we can be of further assistance! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

December 02, 2015

Excellent Service We've taken our 2009 Honda Accord Sedan and 2014 Honda Accord Coupe to Swope Honda World for service ever since we purchased them from Swope. Why woul More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina Jobe
Dec 03, 2015 -

Honda World responded

Thank you for the great review. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

December 01, 2015

I'M A FAN When I hear USED CAR SALESMAN, I usually want to run. So I was a little apprehensive as I drove onto the Sam Swope Honda World lot. All my anxieties More

by ccgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Sommers (Financing), Marshall Dean
Dec 03, 2015 -

Honda World responded

Thank you for taking the time to review our dealership. Marshall is very efficient when it comes to helping customers find the vehicle that is right for them, and Billy is a real asset to the Sam Swope Honda World team! We look forward to assisting you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 28, 2015

Service The service was great. They got me right in and even gave me a ride back to work. My car was finished on time. Todd was wonderful and answered all o More

by Grob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Husband
Nov 30, 2015 -

Honda World responded

Thank you very much for your compliment regarding your recent visit with us. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 28, 2015

Service on Honda CRV I took my SUV to the service department on 11/23/15 because there was no heat on the driver's side. I should have made an appointment for such a rep More

by carol j.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scott
Nov 30, 2015 -

Honda World responded

Thank you for the great review. We love when customers let us know how we are doing! Our Service Department strives to provide excellent customer service. Please let us know if we can assist you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 25, 2015

Nick @ Swope Honda is Wonderful They got me right in and took care of everything; great communication and even followed up the next week to check on everything! Nick was great!!! More

by Hofmeister1134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 27, 2015 -

Honda World responded

Thank you for taking the time to review us on Dealer Rater. It means a lot to us when customers share their feedback. We look forward to assisting you further! Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

November 23, 2015

The Florida Express Personal service of the highest order. TRUTHFUL AND WILLING TO WORK TO MEET CLIENT NEEDS.This is the second Odyssey I have owned and it meet all my ex More

by larry36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan ?, Nick Woodson, Mark Dutton, Marshall Dean
Nov 23, 2015 -

Honda World responded

Thank you for your letting us know about your recent visit at Sam Swope Honda World. We appreciate the positive feedback and will be sure to let Nick, Marshall, Mark, and Logan know about your wonderful compliment. All of these associates are real assets to the Sam Swope Honda World team! We look forward to assisting you further with your automotive needs. Sincerely, Mike Porro VP/General Manager Sam Swope Honda World

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