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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

July 09, 2016

No pressure Nick was great, I went in to look at Honda Civic's and I left there with a Honda Accord. I felt so badly that he spent a lot of time in showing me t More

by feliciahiracheta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Jul 12, 2016 -

Honda World responded

Thank you your kind words and excellent feedback. It was a pleasure earning your business and I am pleased to hear that Nick was able to provide you with a positive purchasing experience. Please let us know what we can do to help with any future automotive needs you may have. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 08, 2016

Professional sales staff I can honestly say that our relationship with our sales agent played a significant role in our decision to purchase from Honda World. Chris was great More

by Steve B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Jul 12, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to ensure you have a positive experience. Our goal is 100% customer satisfaction. I appreciate your feedback, we look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 08, 2016

Second times a charm We had only just purchased a new-to-us suv 10 months ago when I was hit by another driver in the rain and it was totalled. So here we were searching a More

by Martinjen68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Jul 12, 2016 -

Honda World responded

First I would like to say I am glad you were not injured! I certainly appreciate your kind words and positive feedback. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your new car and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 08, 2016

My sales person Chris Stromberg went above and beyond !!! I was there looking at a used Honda. It looked pretty good, however the compressor was out on the air conditioning which made the car hot and undesir More

by Reluctant shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Jul 12, 2016 -

Honda World responded

I want to thank you for allowing Chris and the Honda World team the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service and I am happy to hear that Chris was able to provide you with professional and stress-free car shopping experience. I hope you enjoy your vehicle for many years to come. Let us know if there's anything we can do to help you with future sales or services needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 06, 2016

Courtesy and Professionalism I did a lot of research before deciding on purchasing my pre-owned vehicle, and the final decision came down between two cars at two different dealers More

by Janna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Finance, Marshall Dean
Jul 06, 2016 -

Honda World responded

Your positive feedback is very important to us! Marshall has many loyal customers and your experience speaks volumes why he has so many repeat customers. He is a true asset to the Honda World Team! Our reputation depends on our customer care and we were more than happy to help. We look forward to assisting you with any future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 06, 2016

Unneeded service I took my Honda CRV in for an oil change. My service representative showed me the brake fluid and the power steering fluid and suggested they be repl More

by Elaine McCrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howerton was my service representative
Jul 06, 2016 -

Honda World responded

Elaine, I am looking into this issue right now. We will be in touch shortly. I am so sorry for your experience. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

Jul 07, 2016 -

Elaine McCrae responded

Also when I had these repairs done in Owensboro, KY changing the brake fluid only cost $55.98 compared to $119.95 and changing the power steering fluid only cost $29.43 compared to $99.95 at Honda World. A big difference in price!

July 04, 2016

Amazing Experience!! Semsa and Robby were an absolute joy to work with. They really cared about finding the perfect car for me and bent over backwards to see that I drove More

by Kllinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Britain Semsa Rizvic
Jul 06, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Robbie and Semsa were able to exceed your expectations. Our goal is 100% customer satisfaction. They are very dedicated to their customers, to ensure everything goes smoothly and stress free. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 02, 2016

Thoroughly impressed with Honda World and Nick Woodson Nick Woodson was extremely professional and knowledgeable without pressuring us. He made our experience very enjoyable and seemed to go the extra mil More

by GmGoode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goss, Nick Woodson
Jul 06, 2016 -

Honda World responded

Thank you for taking the time to review us. Nick is very dedicated to his customers and goes the extra distance to ensure everything goes smoothly and pressure free. I appreciate your loyalty to Nick and Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 01, 2016

Happy repeat customer This is my 4th time leasing a vehicle through this Honda dealership. The sales part had always been a breeze! Jimmy M was very knowledgeable about m More

by Sharim10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy M
Jul 06, 2016 -

Honda World responded

It was a pleasure earning your business and I am pleased to hear that Jimmy was able to answer your questions and provide you with a positive delivery experience. Thank you your kind words and positive feedback. Let us know what we can do to help with future sales or service needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

July 01, 2016

Honda World employees make it easy! I recently purchased a used vehicle, and the staff at Honda World made my experience a pleasant one. Bill DeMuth made sure I was taken care of at all More

by Colleen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DeMuth,, Marshall Dean
Jul 06, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Marshall and Bill were able to exceed your expectations, they are true assets to our Honda World Team. Our goal is 100% customer satisfaction. Please be assured I will make Bill a selection asap. I appreciate your feedback, we look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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