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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

August 18, 2016

Bittersweet time made sweeter I had an unfortunate car accident on 7/23/16 resulting in a total loss of my Honda accord.I have always done business with Sam Swope Honda so my first More

by From Honda girl to Ford girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett, Chris Stromberg
Aug 19, 2016 -

Honda World responded

I want to thank you for allowing Chris and Brandon the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service. I am pleased to hear that Chris was able to provide you with professional and stress-free car shopping experience. I hope you enjoy your vehicle for many years to come. Let us know if there's anything we can do to help you with future sales or service needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 17, 2016

trade in and then lease new odyssey I had an awesome experience, my Sales Consultant worked with me to get the best deal for me, and didn't make me feel pressured to buy anything that I More

by grannygayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Pitt, Lollie Reiss
Aug 19, 2016 -

Honda World responded

We certainly value your kind words and positive feedback. I appreciate your loyalty to Honda World. Please let us know if there's anything we can do to help with your future automotive needs. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 17, 2016

Very good experience We worked with Chris Stromberg and he was the best dealer we have ever had to deal with. He was patient with us and our three children, and on one of More

by Littlenat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Aug 19, 2016 -

Honda World responded

I certainly appreciate your kind words and positive feedback. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your new car and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 15, 2016

Overall a great experience. The sales part was great. Chris was not too pushy and answered our questions well. He quickly found the specific car we came to see. It had bird poop More

by Kristina G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett, Chris Stromberg
Aug 16, 2016 -

Honda World responded

Thank you for taking the time to review us. Chris is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. Brandon strives to have your paperwork is quickly and accurately processed. We will work hard on making sure everyone is updated in a timely fashion. I appreciate your loyalty to Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 14, 2016

Chris is helpful and patient I had a pleasant experience working with Chris. He helped me find a smaller car as I wanted to trade in my Honda CRV. He took the time I needed to mak More

by Penny Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Aug 16, 2016 -

Honda World responded

Thank you for taking your valuable time to review us. Chris is a first class individual and has your best interest in mind when he assists you with getting the perfect car. We look forward to assisting you with your future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 12, 2016

Chris went to extra mile Chris was not pushy or aggressive and did everything he could to help me. I would recommend him to anyone. Chris knows what he is doing. More

by ErickBarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Aug 16, 2016 -

Honda World responded

I certainly appreciate your kind words and positive feedback. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your new car and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 11, 2016

Great Experience Went through Express Service for an oil change and tire rotation. Jay Howerton was very personable, knowledgeable and courteous. I couldn't have asked More

by Art P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Uchitel
Aug 16, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda. Jay works hard to make sure everything goes smoothly. I have to agree, Andre is a long time employee and is a consummate professional. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 10, 2016

"Love my new Civic" I was fortunate to get Ryan Anderson as my sales associate when I walked in Honda World to buy my 3rd Honda. Not only do I have undying faith in Honda More

by Becky 1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Aug 16, 2016 -

Honda World responded

Thank you for taking the time to review us. Ryan is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. He is an asset to our Honda World Team. Our delivery specialist Holly is here to assist you whenever the need arises. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 10, 2016

Customer Service and pleasant experience keep me coming back SSHW is a place I feel comfortable bringing my car whenever it needs proper maintenance and repair. Jay Howerton in Express service is one reason-his More

by adpryor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Howerton
Aug 16, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Jay works so very had to ensure your experience is first class. I appreciate your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

August 10, 2016

Service with my best interest in mind! Getting ready to go on vacation, the idea of fixing a 1999 Honda Accord LX, in mint condition, or buying a new car was a overwhelming task. $2000. to More

by SFR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My Customer Service representative, Mike Kavanaugh., Doug Alsman
Aug 16, 2016 -

Honda World responded

Thank you for taking the time to leave this phenomenal review! Mike has worked here for many years and is a true asset to the Honda World Service Team. I am so glad you were able to enjoy your vacation and not worry about making a quick decision. We look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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