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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

October 24, 2016

Purchasing my new Honda. My previous experiences with dealerships were mostly stressful and unpleasant. This is what my wife and I were expecting when we arrived at Honda Wor More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Uchitel
Oct 26, 2016 -

Honda World responded

It was a pleasure earning your business and I am pleased to hear that Andre was able to answer your questions and provide you with a positive purchasing experience. Thank you your kind words and positive feedback. Let us know what we can do to help with future sales or service needs you may have. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 23, 2016

Fast and friendly service, great customer service We had a scheduled our first service along with a recall for our 2016 Honda Civic and Honda World offered fast, friendly, and professional customer se More

by don's, civic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Oct 24, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Debra works so very had to ensure your experience is the very best possible. We appreciate the opportunity to service your Civic and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 22, 2016

Doug Alsman Nailed It! Doug Alsman was a dream to work with. He was easy to get in touch with and so personable. It can be very overwhelming to buy a new van, but he made th More

by Lindsey m zoeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Drew O'Bannon, Doug Alsman
Oct 24, 2016 -

Honda World responded

Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. I appreciate your loyalty to Doug and Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 21, 2016

Great Chris was great. He didn't pressure us or anything and worked with us great. He was very friendly and I would defitniley go back to him again. Thanks More

by Wade_harkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Oct 21, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations. Our goal is 100% customer satisfaction. Chris is dedicated to his customers and ensures everything goes smoothly and stress free. We look forward to assisting you with any future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 20, 2016

Chris Stromberg Pleasant and engaging...dedicated listening to my requests, friendly and appreciative, would request his partnership again and would recommend him to More

by Buddsgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Oct 21, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Chris and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 20, 2016

Regular time for service according to vehicle Friendly and explained what my vehicle needed very well. Kathy had a good sense of humor and when I chose not to have the back brake pads replaced as More

by Terri822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro, Kathy Hawkins
Oct 21, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Kathy works so very had to ensure your experience is the very best possible. We appreciate the opportunity to service your Honda and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 20, 2016

Scott Wood provided friendly, professional and meaningfu l customer experience. He worked with us on finding the vehicle we wanted and worked with his managers to get he price we needed More

by Honda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wood
Oct 21, 2016 -

Honda World responded

Thank you for taking your time to review us on DealerRater. Your positive feedback is very important to me! Scott has many loyal customers and his excellent customer care is the reason he has so many repeat customers. We look forward to assisting you with any future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 19, 2016

Best dealership ever!!! I've been visiting this dealership for a few months now, and I'm impressed with the excellent customer service that they have. They are courteous, res More

by Senen Pena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Oct 19, 2016 -

Honda World responded

Thank you for sharing your positive experience! The entire service team works hard to make sure you are completely satisfied. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 19, 2016

Best first new car buying experience This is my first new car buying experience and Honda World has made it great. From initial purchase to expert maintenance, I have not been disappointe More

by Bradley Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in service center., Rabiha Mousa
Oct 19, 2016 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and more importantly piece of mind. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

October 18, 2016

Service was Fast My car was in for service had a recall done, oil change and tire rotation. I was greeted immediately upon arriving by Debra, she completed the necessa More

by JustHonda Terri3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Debra Service Dept
Oct 19, 2016 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! Debra works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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