Back

Honda World

Louisville, KY

4.9
5,003 Reviews

1 Autocenter Drive

Louisville, KY

40299

Directions

By Type

5,003 Reviews of Honda World

March 16, 2017

GREAT EXPERIENCE, WONDERFUL DEALERSHIP Our salesman, Doug Alsman, was very informative, easy going, not pushy. He made our first experience with HondaWorld a memorable one and we look forw More

by susan.mathes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsman
Mar 16, 2017 -

Honda World responded

Susan, Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. I appreciate your loyalty to Doug and Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 16, 2017

Excellent Service for my 2014 Honda Accord i brought my car in on Tuesday, March 14, for an oil change, rotation of my tires and other routine maintenance. It was suggested that I needed an al More

by cargalbarbara123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd in the Service Department
Mar 16, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Debra. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com

March 15, 2017

Great Salesman & Dealership Chris was so nice and not pushy. Will you have over two hours away. He called us on our way there and held the car so no one else could buy it fro More

by LaCrosse Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Mar 16, 2017 -

Honda World responded

Thank you for the wonderful review and kind words. Chris is really a one of a kind individual. He is truly genuine and cares about each and every person he comes in contact with. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your vehicle and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 14, 2017

Awesome No haggle experience!! Ryan and Nick were such a pleasure to work with. Very honest and looked after my best interest! The process was very smooth and quick. One of my smoot More

by tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Brandon Bennett, Ryan Anderson
Mar 14, 2017 -

Honda World responded

Thank you for taking the time to review us! Ryan and Nick are very dedicated to their customers and do everything possible to ensure your visit goes smoothly and pressure free. Brandon ensures your paperwork is processed quickly and accurately. I appreciate your loyalty to Ryan, Nick and to Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 12, 2017

Wonderful experience Chris & David are amazing salesman. From the minute we talked on the phone they were so helpful & very kind. When I got there to see the car I had cal More

by Missi, brailyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg, David Mullins
Mar 13, 2017 -

Honda World responded

Missi, Thank you for taking your valuable time to share your positive experience! I am pleased Chris and David were able to exceed your expectations, they are dedicated to assisting you to the highest level. I am grateful for your loyalty to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 12, 2017

Internet Transaction We found our Honda S2000 listed on the Internet and after using the chat and giving our contact information, we heard from Marshall. Though we live 12 More

by Bbqslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey in Internet sales, Marshall Dean
Mar 13, 2017 -

Honda World responded

I appreciate the great rating and review! I want to thank you for allowing Marshall the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service. Lindsey will be thrilled you remembered her! I hope you enjoy your vehicle for many years to come. Let us know if there's anything we can do to help you with future automotive needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 10, 2017

5-Star Experience We were very impressed with Ryan and with our overall experience. We have owned 7 Hondas through the years and this was the best trading experience ye More

by Steve & Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett, Ryan Anderson
Mar 10, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Ryan is knowledgeable and very respectful in dealing with his customers. Brandon is a finance expert and ensures your paperwork processed quickly and accurately. They are true assets to the Honda World Team! We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 09, 2017

Tire issue I had an unanticipated service need on my way to an appointment. When the "Check tire pressure" light came on, I resigned myself to the fact that I w More

by JIPerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Pangburn
Mar 10, 2017 -

Honda World responded

Thank you for the great rating and nice review! We want each customer to be treated professionally, courteously and in a timely fashion. Micah will be very happy you took the time to mention him! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 08, 2017

Thorough and caring Honda World (formerly Sam Swope Honda) addressed the wheel balance issue I was having, but they also checked a host of other parameters on the car, su More

by Ridgeline Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Gay
Mar 09, 2017 -

Honda World responded

Thank you for the great rating and review. Ms. Gay strives to ensure all your needs are met in one visit. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 08, 2017

Painless Service Experience From the moment I walked in the door of this service department, they treated me like I was the most important person in the world. Angela went above More

by Mary Jo Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela (a service person)
Mar 09, 2017 -

Honda World responded

I appreciate the positive feedback! Thank you for the opportunity to service your Honda. Angela works hard to make sure everything goes smoothly and your experience is nothing less than first class! We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

...
384
...