
Honda World
Louisville, KY
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5,003 Reviews of Honda World
GREAT EXPERIENCE, WONDERFUL DEALERSHIP Our salesman, Doug Alsman, was very informative, easy going, not pushy. He made our first experience with HondaWorld a memorable one and we look forw Our salesman, Doug Alsman, was very informative, easy going, not pushy. He made our first experience with HondaWorld a memorable one and we look forward to more purchases in the future with this dealership. More
Excellent Service for my 2014 Honda Accord i brought my car in on Tuesday, March 14, for an oil change, rotation of my tires and other routine maintenance. It was suggested that I needed an al i brought my car in on Tuesday, March 14, for an oil change, rotation of my tires and other routine maintenance. It was suggested that I needed an alignment. I had a 10% discount coupon which was applied to my cost for the work. I arrived at 7:45 and was told that my car would be ready at 9:15. I was told a 8:45 that my car was ready. This was a great surprise and very much appreciated. I am very impressed with the paperwork which I was given that shows everything that was done and the cost. I was told that my car would be washed, but I got in my car I found that it had not been washed. I called back at 3 and was told to bring the car back for it was too cold that morning to wash it while I was there. I am very impressed with your employees and the excellent customer service they provide. My very favorite lady in the service department is Debra Judd. She is always so professional, kind, helpful, and gives 150% to see that service on my car is done the best it can be done. More
Great Salesman & Dealership Chris was so nice and not pushy. Will you have over two hours away. He called us on our way there and held the car so no one else could buy it fro Chris was so nice and not pushy. Will you have over two hours away. He called us on our way there and held the car so no one else could buy it from under us. Very pleasant and informative helped us with each step as if we were buying the most expensive car on the lot. I would by there again. More
Awesome No haggle experience!! Ryan and Nick were such a pleasure to work with. Very honest and looked after my best interest! The process was very smooth and quick. One of my smoot Ryan and Nick were such a pleasure to work with. Very honest and looked after my best interest! The process was very smooth and quick. One of my smoothest purchases made on a vehicle. I highly recommend Ryan and Nick and wouldn't hesitate working with them again in the future! More
Wonderful experience Chris & David are amazing salesman. From the minute we talked on the phone they were so helpful & very kind. When I got there to see the car I had cal Chris & David are amazing salesman. From the minute we talked on the phone they were so helpful & very kind. When I got there to see the car I had called asking about they already had it pulled up for me. Not once did they make me feel uncomfortable to ask questions. Honestly it was by far the best experience I've had at a car lot. Will definitely be sending people their way, & I'll be returning also. Big thank you to Chris & David. More
Internet Transaction We found our Honda S2000 listed on the Internet and after using the chat and giving our contact information, we heard from Marshall. Though we live 12 We found our Honda S2000 listed on the Internet and after using the chat and giving our contact information, we heard from Marshall. Though we live 120 miles from Louisville in another state, it was an easy transaction smoothly facilitated by Marshall. He did exactly what he said he would do. Contact was regular and dependable and it may have been the easiest purchase we've ever made. And the car was in mint condition. More
5-Star Experience We were very impressed with Ryan and with our overall experience. We have owned 7 Hondas through the years and this was the best trading experience ye We were very impressed with Ryan and with our overall experience. We have owned 7 Hondas through the years and this was the best trading experience yet. We were also impressed with Brandon and others with whom we worked throughout the trade. Great job!!!! More
Tire issue I had an unanticipated service need on my way to an appointment. When the "Check tire pressure" light came on, I resigned myself to the fact that I w I had an unanticipated service need on my way to an appointment. When the "Check tire pressure" light came on, I resigned myself to the fact that I would just have to be late for the appointment. Because my dealership is so conveniently located, I was able to stop there on my way out of town. I pulled right into the Express Service bay, told the service technician what the problem was according to the display and they immediately put my car up on the rack and fixed my problem. I had my tire fixed, and my car washed and shiny in a matter of minutes and made it to my appointment ON TIME!!! Thanks Honda World! More
Thorough and caring Honda World (formerly Sam Swope Honda) addressed the wheel balance issue I was having, but they also checked a host of other parameters on the car, su Honda World (formerly Sam Swope Honda) addressed the wheel balance issue I was having, but they also checked a host of other parameters on the car, such as tire thread depth and brake pad material thickness, making sure the car was safe. They were also able to fit in the exchange of a recalled air bag even though I didn't even know it was needed. The waiting area is comfortable, with tv, newspapers and other amenities. More
Painless Service Experience From the moment I walked in the door of this service department, they treated me like I was the most important person in the world. Angela went above From the moment I walked in the door of this service department, they treated me like I was the most important person in the world. Angela went above and beyond to explain everything to me and was able to offer some discounts on a couple of items when I simply asked if she had a "sale" price or if I showed her my phone email ads from them. I'll definitely continue to come here for my service needs! More