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Honda World

Louisville, KY

4.9
5,003 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,003 Reviews of Honda World

April 01, 2017

Excellent experience Our salesman was Arthur Wilson, he was great. He did not pressure us he gave us the time we needed to discuss the vehicle. He was a good part of the r More

by MaryAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
Apr 03, 2017 -

Honda World responded

Thank you your kind words and positive feedback. It was a pleasure earning your business! Arthur is very knowledgeable and respectful in dealing with his customers. I am pleased to hear that Holly was able to answer your questions and provide you with a great delivery experience. Let us know what we can do to help with future sales or service needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 01, 2017

Customer Service Excellence !! Through Chris Stromberg's excellent customer service attitude and commication, I traveled 500 miles to purchase my vehicle. Great buying experience. More

by Jones171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Apr 03, 2017 -

Honda World responded

Thank you for the wonderful review and kind words. Chris is really a one of a kind individual. He is truly genuine and cares about each and every person he comes in contact with. Chris is an essential part of our team here at Honda World and I am pleased to hear that he's been able to help make your car shopping experience both easy and stress-free. I hope you are enjoying your vehicle and do for many years to come. Let us know if there's anything we can do to help with your future automotive needs. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 01, 2017

Leased a new Civic again! My fiancé and I leased a new Honda Civic three years ago at Sam Swope Honda World, and we had a very positive experience there. In particular, we work More

by louisvillelaw17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Lollie Reiss
Apr 03, 2017 -

Honda World responded

Thank you for taking your valuable time to share your kind words. Lollie has many loyal customers due to her excellent customer service. She always has your best interest in mind. I am grateful for your loyalty to Lollie and Honda World. We will be happy to assist you with any future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 31, 2017

Appointment to have a factory recall repair made I have always been very satisfied with the service team and the service provided. When I purchase another Honda I will come to this dealer More

by Bjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 03, 2017 -

Honda World responded

Thank you for the great rating and nice review. We want each customer to be treated professionally, courteously and in a timely fashion. I appreciate the opportunity you provided us to repair your recall and your loyalty to Honda World! Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Best Honda dealer in town Took my car there for scheduled service. Always honest. Always pleasant to deal with. This is the second car I have purchased here. Will definitely t More

by Gramjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Ray, Bill Demuth
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us! Lewis and Bill are very dedicated to their customers. Lewis helps in every way possible to make your experience the very best it can be. Bill is an expert in the new technology and ensures you enjoy every feature your new car has to offer. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

I got the car I wanted for about the price that I wanted it. My salesman was polite, easy to talk to, not too pushy, and informative. He is very good at what he does. He allowed me to make my own decisions about More

by Jmread24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsman
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. I appreciate your loyalty to Doug and Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Service Installation - Lighting Accessories I had lighting accessories installed in my vehicle directly after purchase. The installation was fast, I was provided transportation to and from work, More

by Jmread24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Apr 03, 2017 -

Honda World responded

Thank you for taking the time to review us. Your feedback is very much appreciated! Would you be kind enough to let me know what we could have done differently to receive a 5 star rating? I appreciate your business. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Great Experience Chris Stromberg was so wonderful to work with and made the entire experience so easy. He was helpful without being pushy and showed us the exact type More

by AEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Apr 03, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 30, 2017

Honda world treats you right Staff at Honda World are very friendly and considerate of your time. They got me in and out so fast I couldn't believe it. They also work with you to More

by Hondamommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P. (Mike) Porro
Apr 03, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. I am very happy you took the time to give such a great recommendation! I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant, quick and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

March 29, 2017

The service we received was excellent, as usual! The person who helped us, Adam Lukem was very courteous and helpful. He told us that we needed to have a complete brake system fluid exchange service More

by mshayes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Apr 03, 2017 -

Honda World responded

Thank you for the great rating and review. Adam strives to ensure all your needs are met in one visit. We want your service visits to be as relaxing and comfortable as possible. I appreciate the opportunity you gave us to service your Honda. We look forward to assisting you with your future automotive needs. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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