
Honda World
Louisville, KY
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5,003 Reviews of Honda World
Super experience with your service advisor Debra Judd. Debra was knowledgeable and efficient when addressing my concerns about a broken shifter button on my 2017 CRV. The repair was made and had me on my w Debra was knowledgeable and efficient when addressing my concerns about a broken shifter button on my 2017 CRV. The repair was made and had me on my way in under an hour. She is a definite asset for your dealership More
Surprisingly a great experience I was first leery of going to a dealership for the simple fact when you pull in you typically get swarmed by sales people wanting to make a sale they I was first leery of going to a dealership for the simple fact when you pull in you typically get swarmed by sales people wanting to make a sale they won’t even give you time to get out of the car and look around at this dealership that didn’t happen I was able to walk around and look at some vehicles before I had a sales person approach me and introduce him self and ask me if they could be of assistance I explain to them what I was thinking and looking for and then they backed off and let me look around some more and discuss things with my wife I really like that and I didn’t feel pressured and followed by a sales person . Arthur Wilson was my sales person and was very knowledgeable and able to answer all my questions he did not have to keep going around and asking different people trying to find answers for my questions there were some things he did tell me I would have to ask in the finance department Arthur did not pressure me into a sale and I would highly recommend Arthur Wilson to other friends of mine looking to buy a new or used vehicle More
Great overall experience! Recommend John and Slava! I just leased a new 2019 Odyssey, and I had a great experience start to finish. The process was quick, and my salespeople, John Ballback and Slava, w I just leased a new 2019 Odyssey, and I had a great experience start to finish. The process was quick, and my salespeople, John Ballback and Slava, were extremely helpful and made it easy. They answered all questions, I never felt any pressure, they worked with me on price, and they made the process comfortable. Chase was our product specialist and he spent a lot of time going over the features of the car and answered all of my questions. He was very patient, was very professional, and knowledgeable about the vehicle. More
Knowledgeable and Straight Forward I've worked with Nick before and he is always knowledgeable and straight forward. I would definitely recommend Nick and will always come to him first I've worked with Nick before and he is always knowledgeable and straight forward. I would definitely recommend Nick and will always come to him first when looking to purchase an new car. More
Great experience, great salesperson (Zach Shannon) My wife and I purchased a 2015 Toyota RAV 4 from salesperson Zach Shannon. Zach was low-key, no pressure and we felt very at ease with him. He answere My wife and I purchased a 2015 Toyota RAV 4 from salesperson Zach Shannon. Zach was low-key, no pressure and we felt very at ease with him. He answered our questions and was courteous, professional and competent. He has a great sense of humor and I loved his approach. Some salespeople chatter on and on but Zach was not like this at all. We would send any friends, family or colleagues to Zach if they express interest in buying a new or used vehicle. He is a tremendous assert to your dealership and made our whole car-buying experience a pleasure. More
Good overall experience throughout. Everyone we talked to was amicable, accommodating, and had a great attitude. They readily answered any questions or concerns and prioritized what we w Everyone we talked to was amicable, accommodating, and had a great attitude. They readily answered any questions or concerns and prioritized what we were ultimately looking for. More
Easy to do business with Highly recommend Lollie (Sales) and Holly (Delivery) and anyone with the HW team. Always helpful and easy to do business with. I texted my lifelong Highly recommend Lollie (Sales) and Holly (Delivery) and anyone with the HW team. Always helpful and easy to do business with. I texted my lifelong sales rep, Richard Thompson, to inquire if a used car was still available. Richard was recovering from recent heart surgery, but texted me back immediately letting me know he was out while recovering and gave the name of Lollie Reiss. I reached out to Lollie and scheduled a visit the next morning to test drive the vehicle I inquired about. Lollie was just as easy to deal with as my buddy Richard always is - no pressure type of sales people. After making an offer, we finally agreed to a price, I met Jeani in the Finance office and was in/out within 20 minutes. Holly, the Delivery Specialist, was also fantastic in showing us the features of the vehicle. Highly recommend Honda World to anyone. More
Very satisfied customers! John was very knowledgeable as well as friendly and professional. He seemed genuinely interested in our needs and treated us as individual clients, no John was very knowledgeable as well as friendly and professional. He seemed genuinely interested in our needs and treated us as individual clients, not giving us a memorized script. When Honda World didn’t have the color of the CR-V we originally requested, he offered to show us a different but similar color we liked even better! Overall, we were treated well and felt very good about our car buying experience with John! In addition, we had a very good experience with Chase, the Product Specialist who showed us how the various electronic systems worked. He was patient , answering all questions as they arose, and was also very knowledgeable and friendly. We will feel very comfortable returning to Honda World for our future car buying needs! More
Chris is a great salesman!!!!!!! This is the 2nd time I have bought a car from sam swope and had Chris as my salesman. Chris makes you feel like family and doesn't pressure you to buy This is the 2nd time I have bought a car from sam swope and had Chris as my salesman. Chris makes you feel like family and doesn't pressure you to buy a car that you are not comfortable buying. We have had the best experience at sam swope. I had a hard time finding a car at first that had everything I needed but Chris was very patient with me and did not pressure me. I love my honda pilot! The second time my mom purchased a car and had the same wonderful experience I had. She loves her van! I tell my family and friends if they need a car go to sam swope and as for Chris.He is the best! More
Pleasant experience, great customer service! Just wanted to write a few comments regarding our recent experience in purchasing a used vehicle. Arthur was a great salesman for several reasons. Fir Just wanted to write a few comments regarding our recent experience in purchasing a used vehicle. Arthur was a great salesman for several reasons. First of all he was not pushy and overbearing but rather informative. He was not in a hurry to get finished with us. He was courteous and patient. We had several questions and if he didn’t know the answer he sought out someone who could help us. Thanks Arthur for helping us find a new to us vehicle! More