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Honda World
Louisville, KY
5,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,003 Reviews of Honda World
August 08, 2020
Absolutely the best Honda dealership I visited while shopping for my new car. The most pleasant sales people. Big thank you to Brook Kepfer for showing me how to use the infotainment screen and all the shopping for my new car. The most pleasant sales people. Big thank you to Brook Kepfer for showing me how to use the infotainment screen and all the apps. I appreciate your patience and telling me to call you any time I had a question !!! Highly recommend Honda World of Louisville KY if your looking for a new car. More
by janicefleenor
Employees Worked With
Ryan Carter, Miguel Rodriguez, Brook Kepfer
August 08, 2020
Scott Wood is the best salesperson I have ever worked with. Brooke Kepler that went over the entire workings of My new vehicle was great. with. Brooke Kepler that went over the entire workings of My new vehicle was great. More
by Lyndasugg
Employees Worked With
Scott Wood, Ryan Carter
August 08, 2020
Came to lease a car from Louisville Honda Word. Received a great price and great service as well. Very flexible with test drives made it easy to see what we liked. a great price and great service as well. Very flexible with test drives made it easy to see what we liked. More
by alanoch13
Employees Worked With
Richard Thompson, Brook Kepfer
August 07, 2020
Service Good - Electronic Commnunication BAD Service adviser Mike Kavenaugh(sp?) was polite and thorough. Work performed was well done. However the on-line and text message systems are terrible Service adviser Mike Kavenaugh(sp?) was polite and thorough. Work performed was well done. However the on-line and text message systems are terrible. I was unable to get an appointment within an acceptable time window on-line. By phone I got an appointment for the next.day. After the service I received email to my wife's address and multiple text messages to my phone. When responding with "STOP" it triggered another email to acknowledge the request instead of of respecting the desire requested. Also got several text messages about feedback survey. More
by joel
Employees Worked With
Mike Kavenaugh, Sevice Advisor
August 07, 2020
Brook Kepfer did an amazing job at making sure I was aware of all of the safety and other special features my new car had to offer! She answered all my questions and was incredibly helpful throughout th aware of all of the safety and other special features my new car had to offer! She answered all my questions and was incredibly helpful throughout the whole process! More
by bellabocc
Employees Worked With
Andre Uchitel, Brook Kepfer
August 05, 2020
I HAD MY 2014 CRV DETAILED AT HONDA WORLD TODAY! THE EMPLOYEES DID AN AMAZING & OUTSTANDING JOB! I DO NOT KNOW THEIR NAMES BUT THE JOB WAS PERFECT! DEBRA JUDD IS ALWAYS HELPFUL, KNOWLEDGEABLE & SO PLE EMPLOYEES DID AN AMAZING & OUTSTANDING JOB! I DO NOT KNOW THEIR NAMES BUT THE JOB WAS PERFECT! DEBRA JUDD IS ALWAYS HELPFUL, KNOWLEDGEABLE & SO PLEASANT! THANK YOU HONDA WORLD ! More
by Monlon
Employees Worked With
I do not know the people’s names in Detailing!
August 04, 2020
Positive experience Honda world was very helpful in answering all our questions about vehicles. In terms of price, they were able to get us the vehicle we wanted, at the Honda world was very helpful in answering all our questions about vehicles. In terms of price, they were able to get us the vehicle we wanted, at the price we wanted, as well as give us a fair price for our trade-in vehicle. Brook was knowledgeable about getting our new vehicle set up just right before we left. Would recommend Honda world to family and friends. More
by mjdelbus14
Employees Worked With
Andre Uchitel, Ryan Carter, Mickey Hodzic, Brook Kepfer
August 04, 2020
We had a wonderful experience with Brook Kepfer! Brook was very professional and knowledgeable about making sure we were informed on all features of our new car. If we had any questions she made sure we was very professional and knowledgeable about making sure we were informed on all features of our new car. If we had any questions she made sure we understood everything about our car before we left the lot. Brook was very thorough yet prompt to get us on our way! More
by Kcrou923
Employees Worked With
Brook Kepfer
August 03, 2020
Great experience as always. This is the 4th vehicle I have purchased and I will definitely be back. Thanks again for the wonderful service and I will see you again. have purchased and I will definitely be back. Thanks again for the wonderful service and I will see you again. More
by agoodwin0815
Employees Worked With
Andre Uchitel, Kathy Hawkins, Ryan Carter, Zellner Dale, Caleb Benningfield
August 02, 2020
I had a Great customer experience, service and very prompt. It was very easy to make an appointment to see a sales person and test drive. The car was ready when we arrived prompt. It was very easy to make an appointment to see a sales person and test drive. The car was ready when we arrived More
by Nicoleakirby
Employees Worked With
Scott Wood, Brook Kepfer
