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Honda World of Conway - Service Center

Conway, AR

4.9
353 Reviews

353 Reviews of Honda World of Conway - Service Center

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May 12, 2025

The excellent customer service and commitment to quality at the Honda World service department keeps me driving two hours for yearly maintenance and all warranty work. Mrs. Kim is such a good communicator, More

by AAEGREEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Phillips
May 10, 2025

Whole experience was wonderful and staff was spectacular . The wait time was great as well. More

by grecianshaila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I had a tire emergency and didn’t know what to do, My husband had died recently and he had always taken care of the cars. I just dropped in to take a chance they could see me and they were so kind and to More

by phillipssusan910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin in auto repair
May 09, 2025

Wendell Williams is the best Service Advisor in the business! He’s the reason I continue to buy Honda’s from Honda World. More

by bkhartmanprop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 09, 2025

Service was great. In-N-Out time was great, but at the end I had to remind them to wash the car as promised. More

by HESTERLY5608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All professional and great to work with
May 08, 2025

Economical and the service fees and time were as quoted. There were no surprises at the cash register. More

by lawandajkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Weikel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Kim Phillips provided excellent customer service and exceeded my expectations by running the update for my car that I had not taken the time to do. She is thorough and thoughtful. Thank you so much Kim! More

by DEBBIEHERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Phillips
May 07, 2025

I chose this dealership because of their service department. I am informed about all the services completed and those that are needed. I am treated with respect and courtesy. This last visit took l More

by KWRAEROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wallace in the service department.
May 07, 2025

We were very pleased with how Kim and the service department handled our cars need for attention. She will be the person we asked for when we come in next time. We were impressed with the cleanliness More

by bbmc84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in Service Dept
May 05, 2025

I love the service and the help of the staff I will always use your services More

by Karen waters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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