Honda World

Very satisfied customers! John was very knowledgeable as well as friendly and professional. He seemed genuinely interested in our needs and treated us as individual clients, no John was very knowledgeable as well as friendly and professional. He seemed genuinely interested in our needs and treated us as individual clients, not giving us a memorized script. When Honda World didn’t have the color of the CR-V we originally requested, he offered to show us a different but similar color we liked even better! Overall, we were treated well and felt very good about our car buying experience with John! In addition, we had a very good experience with Chase, the Product Specialist who showed us how the various electronic systems worked. He was patient , answering all questions as they arose, and was also very knowledgeable and friendly. We will feel very comfortable returning to Honda World for our future car buying needs! More

Chris is a great salesman!!!!!!! This is the 2nd time I have bought a car from sam swope and had Chris as my salesman. Chris makes you feel like family and doesn't pressure you to buy This is the 2nd time I have bought a car from sam swope and had Chris as my salesman. Chris makes you feel like family and doesn't pressure you to buy a car that you are not comfortable buying. We have had the best experience at sam swope. I had a hard time finding a car at first that had everything I needed but Chris was very patient with me and did not pressure me. I love my honda pilot! The second time my mom purchased a car and had the same wonderful experience I had. She loves her van! I tell my family and friends if they need a car go to sam swope and as for Chris.He is the best! More

Pleasant experience, great customer service! Just wanted to write a few comments regarding our recent experience in purchasing a used vehicle. Arthur was a great salesman for several reasons. Fir Just wanted to write a few comments regarding our recent experience in purchasing a used vehicle. Arthur was a great salesman for several reasons. First of all he was not pushy and overbearing but rather informative. He was not in a hurry to get finished with us. He was courteous and patient. We had several questions and if he didn’t know the answer he sought out someone who could help us. Thanks Arthur for helping us find a new to us vehicle! More

Great Customer experience! We needed a help with navigation system and Solomon Sandalo was super helpful. Even though, we bought a car about 2 years ago, Solomon treated us with We needed a help with navigation system and Solomon Sandalo was super helpful. Even though, we bought a car about 2 years ago, Solomon treated us with respect. He fixed the problem we had with connectivity to Honda link. He is very knowledgeable, professional, friendly, and polite. We are grateful for his help. More

Purchased new Pilot We purchased a new Honda Pilot from Scott. He was the best. I’ve never had a better experience with a salesperson. We had a Honda before, and just kne We purchased a new Honda Pilot from Scott. He was the best. I’ve never had a better experience with a salesperson. We had a Honda before, and just knew we wanted the same again. Love Scott and Honda World! More

Great Experience We found the vehicle we wanted on-line, called Sam Swope to make sure the vehicle was still available since we were traveling from about 45 minutes aw We found the vehicle we wanted on-line, called Sam Swope to make sure the vehicle was still available since we were traveling from about 45 minutes away. We then received a phone call from Tom Seeforth who confirmed what time we would be arriving at the dealership. When we arrived Tom was ready for us and had the vehicle parked out front ready for a test drive. He was extremely personable during the test drive and just allowed my wife and me to talk, rather than "overselling" the vehicle like some salesman are guilty of. He also allowed us to describe what we were looking for and despite loving the vehicle we were test driving, he did make us aware of another vehicle that fit our search criteria that was on lot. Still, he was very careful to tell us he wasn't pushing the other vehicle, he just wanted us to know. I assured him we would look at it because it was our choice, nothing he was forcing us to do. We decided on the vehicle we test drove for our purchase and we were short on time needing to get to our daughter's 5th grade graduation. Tom was hustling to getting us in and out. His flexibility and professionalism were top notch. More importantly, after leaving the dealership I felt like we had bought a car from a friend rather than a salesman. We also had a great experience with Kent in finance, he's been in the industry for 30 years and puts things in a very plain and straightforward manner. More

Awesome Salesman and Awesome Dealership! I had been to another dealer in Louisville that lied to me as they were trying to simply get a sale. I spoke with Eric and his sales manager at The B I had been to another dealer in Louisville that lied to me as they were trying to simply get a sale. I spoke with Eric and his sales manager at The Big Lot and they were honest and up front with me about everything and this immediately gave them the sale! Thank you guys!! I will recommend Honda World a d Eric to everyone I know!! You all have a customer for life!! More

What a great experience every time! I always have a great experience when I visit the dealership! The service is top notch! They know me by name and always work with me to get my car in I always have a great experience when I visit the dealership! The service is top notch! They know me by name and always work with me to get my car in and out as fast as possible! You all do a great job! More

Very Happy John was very good at his job. He took excellent care, to make me feel like I was not just another number, responded to my questions and helped me fee John was very good at his job. He took excellent care, to make me feel like I was not just another number, responded to my questions and helped me feel that I got the best deal possible. Then followed up to make sure I was happy. Chase went through all the electronics and made sure I UNDERSTOOD all the layers of the information display. Excellent job guys! More

great salesman Was the best buying experience for a truck I have ever had. Speaking with Tom was like talking to an old friend. We were so comfortable that I had no Was the best buying experience for a truck I have ever had. Speaking with Tom was like talking to an old friend. We were so comfortable that I had no problem sharing some personal info. He is very casual, laid back and never became pushy. Knowledgeable about the truck and willing to do whatever to make the sale a pleasant one. The only problem I could see for some people, is that the dealership now expects you to fork out a $500 deposit before you decide. Dumb. It did not bother me since I knew I wanted that truck but for those who are hesitant about whether they want the vehicle, it could be a turn off. Tom was upfront about it and he is honest to the core. If I ever buy from a dealer, it will be one where Tom works. More