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Honda World

Louisville, KY

4.9
4,997 Reviews
Honda World in Louisville, KY, also serving Clarksville, IN and Lexington, KY is proud to be an automotive leader in our area. Since opening our doors, Honda World has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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1 Autocenter Drive

Louisville, KY

40299

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Showing 4,997 reviews

June 26, 2024

Had our honda in 2 to 3 times and never got the problem solved. Found out later from another mechanic who is very honest that things honda charged us for had not been done. Honda called us to tell us it More

by DISAPPOINTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
Jun 28, 2024 -

Honda World responded

Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (866) 506-7361 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

May 06, 2024

Always have an extremely easy experience with Debra Judd in service. She always is courteous, knowledgeable and sensitive to our needs. More

by jjack7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Judd
May 08, 2024 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 24, 2024

Excellence service and follow up! On time service with sufficient reminders and knowledgeable staff!! Their service team is great! More

by bgallup1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Cashier
Apr 27, 2024 -

Honda World responded

Hi, thank you so much for your feedback about Louisville Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2024

Really good experience they talked nicely but parts price is little high over all good thanks honda More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey DeWitt and OscarMenndez
Apr 12, 2024 -

Honda World responded

Hello Jacob, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Louisville Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 03, 2024

They did a great job servicing my Civic. In and out in a timely manner. Will be back and highly recommend. More

by devilbox1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Honda World responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Louisville Honda World to have earned it.

March 31, 2024

Had a great time buying my new odyssey. Jacob did a great job explaining everything on the van. More

by Jung_Bauerle738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Ashabraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb
Apr 02, 2024 -

Honda World responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2024

Thank you, Jacob, for going over my new HR-V. The whole process was a great experience. More

by clevelandshelly52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rizvic Semsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Ashabraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Honda World responded

Hi, we are pleased to hear of your experience with us here at Louisville Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 31, 2024

Had a great time purchasing my new Honda CR-V! Thank you Herb and Jacob. More

by marypotts475
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Ashabraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Honda World responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Louisville Honda World so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

It was a great experience as always. Always appreciate the service you all always provide More

by Seagerj34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 01, 2024 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 29, 2024

Marcos was great helping me understand my new CRV. Going over all the buttons and electronics More

by Pebbles71
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Honda World responded

Hello, we are pleased to hear of your experience with us here at Louisville Honda World. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.