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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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May 22, 2019

Professional ,Friendly and Thoughtful experience. I had my 2016 Honda Pilot in for service and Jody my Service Advisor was so very helpful and thoughtful . I was there for some time and he continued t More

by Kathleen & Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
May 22, 2019

Excellent Full Day Service I brought my car in for its B14 roughly 100k miles tune up. Service was efficient and friendly from beginning to end. They need my car for most of the More

by sss3939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
May 21, 2019

Thank you for brighten up my day! He gave me some options for changing my tires that run flat and explained it pretty well. I’m glad that Herb chamber Honda of Westborough has the More

by hondapilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
May 20, 2019

It was an excellent service at a reasonable time. The employee I worked with was very friendly and professional. They gave me good advise about going forward with my car and the maintenance needed for More

by Sdasuque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
May 18, 2019

Friendly Service Manager The person I spoke to could not have been friendlier. Oil change was done within 30 minutes. I didn’t even have enough time to eat my Klondike bar😊! More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
May 16, 2019

In, out, done. It is a good feeling to have the experience where you show up for service, get the attention you need quickly, have the work done on schedule and be w More

by paulreilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
May 08, 2019

Very easy to make appointment. I brought my CR-V in for an oil change. It was very easy making an appointment. I was impressed with the ease of pulling in (remodeled) and check in. More

by pmcnair64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Roun
April 30, 2019

Manager is not helpful to his team member and customer. Jose Rodriguez (Sale man) is very nice and helpful at his level, but he also need some helps below his. However Ma More

by tomato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
Apr 30, 2019 -

Honda Westborough responded

I appreciate you providing us with your feedback. We take your criticism very seriously and we will address these issues. If you could please email JBulger@herbchambers.com with a little more information on what happened here, and we are happy to resolve any issues. Thank you.

April 25, 2019

Justin was very friendly and helpful Everything went well. The service was complete in a timely manner. Justin was very helpful and I would recommend this location for service. Thank you More

by Jennicacc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin - can’t remember his last name and I don’t have his card on me! But I know it’s not listed above
April 20, 2019

Very friendly and helpful Jody was very friendly and helpful. I was able to get an appointment for service on the same day I called. Service was also performed in a timely mann More

by cd123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
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