Honda Westborough - Service Center

James at service was through and efficiently quick, kept informed while car was serviced, good dealer. informed while car was serviced, good dealer. More

My experience with your HONDA dealership for a new valet key was super and the associate was kind and courteous. The wait time was acceptable Sr. Lorraine Dalpe key was super and the associate was kind and courteous. The wait time was acceptable Sr. Lorraine Dalpe More

Good service, good environment, fast employees and excellent turnaround time, definitely recommend getting all service here excellent turnaround time, definitely recommend getting all service here More

Understood the actual problem and answered all the questions in timely manner. We are satisfied with the service provided. questions in timely manner. We are satisfied with the service provided. More

Bryana my service advisor was very courteous and explained all of Honda's policies. She represents Herb Chambers Honda in Westborough. Very pleased today explained all of Honda's policies. She represents Herb Chambers Honda in Westborough. Very pleased today More

Bad work not fix the problem and very bad costumer service they charge and not resolved the problem of my car why I'm leave there for fix.not recomendation. service they charge and not resolved the problem of my car why I'm leave there for fix.not recomendation. More

Service dept considerate of my vehicle by returning it to me free of grime on my steering wheel and the floor mats me free of grime on my steering wheel and the floor mats More

My service was fine as always. However, while I sat in the waiting area there was an employee (I believe was probably management level) talking to a client. It was an ongoing debat However, while I sat in the waiting area there was an employee (I believe was probably management level) talking to a client. It was an ongoing debate. The client believed that Honda should offer to help/fix whatever the problem was with their car. The employee continuing to say it wasn’t the dealerships problem. This debate went on for a bit with the employee eventually telling the client they could take their business elsewhere. Finally the client asked to see this individuals manager. Although their voices were not raised you could not help but hear the conversation. This should have been taken to a more private area, not the waiting area. Regardless of who may have even right or who may have be wrong it sure left a bad taste for Herb Chambers customer service not to mention it was awkward for those sitting there. This all took place sometime between 4-5pm on Friday, June 7th. Maybe a little more training for this employee as it relates to customer service with difficult clients. More

Service from James Sinclair was great. He explained what was going to take place with my service very clearly. He stated he would have me in and out quickly, which he did. Highly recommend He explained what was going to take place with my service very clearly. He stated he would have me in and out quickly, which he did. Highly recommend you see James Sinclair at Herb Chambers Honda of Westborough for your cars service needs. More

Service here is great. They were very accommodating to my schedule and the advisor and service manager were professional, knowledgeable, and had great customer service. They were very accommodating to my schedule and the advisor and service manager were professional, knowledgeable, and had great customer service. More