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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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September 03, 2024

I left my car there for more than 2 weeks waiting for a part that then got back ordered for 2 months. I picked up my car to trade in, put in some fuel injector cleaner that cost me less than $50, and my is More

by nicoleyrobinson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AnneMarie Mullaney
Sep 04, 2024 -

Honda Westborough responded

Nicole, I'm sorry to hear about the inconvenience you faced with your vehicle. It's frustrating when a simple fix isn't suggested upfront. We appreciate your feedback and are glad to know our team was polite and responsive otherwise. If you'd like to discuss this further, please reach out anytime. Thank you, James A. Bulger - General Manager - james@herbchambers.com

August 28, 2024

Great experience with Scott Sundlie Service Advisor. Extremely professional with customer service and on top of his game in keeping you informed on the status of your vehicle. More

by K Rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 29, 2024 -

Honda Westborough responded

We're delighted to hear that Scott provided such excellent service at Herb Chambers Honda of Westborough. Thanks for sharing your positive experience!

August 28, 2024

2017 Honda CRV 140k service B13 - Oil Change, Tire Rotation, inspect brakes, change transmission fluid. All completed while I waited within 90 minutes. Very pleasant, efficient and washed and ready. More

by terry.lee.saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 29, 2024 -

Honda Westborough responded

Terry, we're glad to hear you had a pleasant and efficient service experience at Herb Chambers Honda of Westborough. We appreciate your feedback and look forward to serving you again in the future!

August 27, 2024

Excellent service. Service advisor was friendly and professional. I will definitely go back agian for service. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 27, 2024 -

Honda Westborough responded

Thank you for the kind words! We're glad to hear that our team at Herb Chambers Honda of Westborough provided excellent service. We look forward to seeing you again!

August 27, 2024

Wonderful and honest service. Herb Chambers is my go-to resource for all of my Honda repairs and vehicle purchases. Highly recommend! More

by susan00071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Honda Westborough responded

Susan, thank you for trusting the Herb Chambers Honda of Westborough team with your automotive needs! We appreciate your support and look forward to seeing you next time!

August 26, 2024

Great service. Communication on text and video was very helpful. It was Easy to schedule service. More

by davezeutasbroer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda Westborough responded

Thank you for sharing your experience, Dave! Your business is much appreciated by all of us here at Herb Chambers Honda of Westborough and we hope to see you again in the future!

August 22, 2024

Quick easy and reasonable service visit . Vehicle was done when expected. I will definitely go back again. More

by Guti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 22, 2024 -

Honda Westborough responded

Guti, we're glad to hear your service visit was quick and easy at Herb Chambers Honda of Westborough. We look forward to seeing you again!

August 22, 2024

Great experience. Service advisor was friendly and courteous. Vehicle was done promptly and washed upon pickup More

by Guti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 22, 2024 -

Honda Westborough responded

Guti, we're delighted to hear you had a great experience with our team at Herb Chambers Honda of Westborough. Thanks for sharing your feedback!

August 21, 2024

Very good professional service. The service people are friendly and informative. It provides a good care for your car. More

by John Liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service provider
Aug 22, 2024 -

Honda Westborough responded

John, we're delighted to hear you had a positive experience with our team at Herb Chambers Honda of Westborough. Thanks for the kind words!

August 08, 2024

We had an issue with the warning light system in our 2024 CRV. Scott Sundlie was great in making sure the vehicle was mechanically checked with a hard reset done and the vehicle was ready for pickup the sa More

by joycepwitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 08, 2024 -

Honda Westborough responded

Joyce, we're delighted to hear Scott and the team at Herb Chambers Honda of Westborough provided such prompt and thorough service for your CR-V. Thanks for sharing your experience!

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