Back

Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

Sort by
January 12, 2022

We lost a ring inder the drivers aeat of the CRV. It fell into a hard to reach place. The dealer said come on over. They had to take the seat out and did retrieve the ring. A great wnd to a potentailly b More

by Dsvid maine
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 13, 2022 -

Honda Westborough responded

We're so glad we could help you out! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda of Westborough Team

January 11, 2022

They did what I asked in a reasonable amount of time, and distort to sell me anything. And they honored my coupon! More

by ddurso1954
Recommend Dealer
Yes
Employees Worked With
James
Jan 12, 2022 -

Honda Westborough responded

Thank you for visiting Herb Chambers Honda of Westborough! We hope we can be of service to you again in the future!

January 10, 2022

Prompt and courteous service at this dealership makes it a please to return for service. More

by chris1yates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 11, 2022 -

Honda Westborough responded

We appreciate your wonderful feedback and look forward to seeing you next time here at Herb Chambers Honda of Westborough!

January 10, 2022

Brought car in to find vibration in steering wheel and noise in front end. They diagnosed problem, found a faulty engine mount, replaced mount and noise and vibration were gone! Amazing! More

by RAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 11, 2022 -

Honda Westborough responded

We are so happy to hear that our team at Herb Chambers Honda of Westborough could take wonderful care of everything for you!

January 10, 2022

Nice job !. I went there on time and everything was done in less than an hour. More

by ogfortoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HEATHER
Jan 11, 2022 -

Honda Westborough responded

We are so happy to hear that you had a nice, quick visit with us at Herb Chambers Honda of Westborough!

Jan 12, 2022 -

ogfortoul responded

Nice job !. I went there on time and everything was done  in less than an hour.

January 08, 2022

Excellent and fast service. Satisfied with the service. Heather was very professional and helpful during the process. More

by Sudeep1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 10, 2022 -

Honda Westborough responded

Thank you for the positive feedback! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Herb Chambers Honda of Westborough!

January 03, 2022

James in the service department was courteous and professional, It was a very busy morning in the service department but James took the time to explain the process and keep me updated. More

by clare.sheehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 05, 2022 -

Honda Westborough responded

Thank you for your kind review! We're happy to hear that James took great care of you during your visit and we'll be sure to share this wonderful feedback with him. It was a pleasure having you visit us here at Herb Chambers Honda of Westborough and we hope to see you again in the future!

January 03, 2022

Excellent service and James as service advisor helps answer all the concerns. Highly recommend it More

by Ksingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 05, 2022 -

Honda Westborough responded

Thank you for your wonderful feedback! We're glad James & the team were able to earn your recommendation and we hope to see you again next time here at Herb Chambers Honda of Westborough!

December 29, 2021

Herb Chambers Honda in Westborough replaced my daughters Transmission and on the civic in world record time. They gave us a loaner vehicle and Jody in customer service rep was great and kept us up-to-date More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James sinclair, Jody Smith
Jan 03, 2022 -

Honda Westborough responded

The Herb Chambers Honda of Westborough team is happy we could help, Michael! Thank you for taking the time to leave Jody and the team your fantastic feedback!

December 27, 2021

I have been regularly visiting Herb Chambers Honda Westboro for servicing my vehicle. My recent experience has been quite underwhelming. I was in the waiting area for 1.5 hrs and was not informed wh More

by Mayank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
Jan 18, 2022 -

Honda Westborough responded

We regret to hear about this situation and appreciate you bringing this to our attention, Mayank. We will address these concerns with the team and encourage you to reach out to discuss this in more detail. Thank you, James A. Bulger - General Manager - james@herbchambers.com

...
52
...