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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews
Call Service Center (774) 760-0500

1,554 Reviews of Honda Westborough - Service Center

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February 02, 2022

Service was performed quickly and effectively. Kevin was very responsive, respectful, and helpful. I’ve been going to HC for years and they always do a great job. More

by Mike S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 03, 2022 -

Honda Westborough responded

Mike, We're so happy to hear that we've made this a great experience for you! Thank you for leaving Kevin and Herb Chambers Honda of Westborough your awesome five-star rating!

February 02, 2022

Went in for recall item and oil change. From the moment I pulled up, to the moment I left was all of 50 minutes. Great turnaround time and Jody answered every question I had in great detail. More

by jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Report | Print
Feb 03, 2022 -

Honda Westborough responded

We're so happy the Herb Chambers Honda of Westborough team gave you five-star care! We hope to see you back for your next appointment! Thank you!

January 31, 2022

The dealership personnel were friendly and informative during my visit and service of my vehicle. They diagnosed the problem with the vehicle and had me out and back on the road in a short period of time More

by fshhks59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond, Jody Smith
Report | Print
Jan 31, 2022 -

Honda Westborough responded

Thank you for trusting our team at Herb Chambers Honda of Westborough! We're happy we were able to get you back on the road in a timely manner!

Feb 04, 2022 -

fshhks59 responded

The experience was great! The people that I dealt with couldn't have been more courteous!! Bill Thurston

January 28, 2022

Always professional- honest service advisors as well. Clean, neat and very friendly. They are also very knowledgeable. More

by Toni_manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James from service
Report | Print
Feb 01, 2022 -

Honda Westborough responded

Thank you for the kind comments about our team here at Herb Chambers Honda of Westborough! We appreciate your support and look forward to your next visit!

January 27, 2022

I have never been disappointed with the customer service I receive at service.. Jodi goes out of his way to meet my needs. More

by Bob D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Report | Print
Jan 28, 2022 -

Honda Westborough responded

Thank you for the wonderful feedback, Bob! We're honored to have you as a Herb Chambers Honda of Westborough customer and look forward to your next visit!

January 25, 2022

Jody was very professional and was able to answer all my questions about my vehicle! Will be looking forward to working with Jody again at my next service visit More

by Steven W Dunbar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith , Alex Gould
Report | Print
Jan 26, 2022 -

Honda Westborough responded

Thank you for the kind comments, Steven! We're so glad Jody was able to answer all your questions and we'll be sure to share this wonderful feedback with her. Thanks for being a Herb Chambers Honda of Westborough customer. We look forward to your next visit!

January 20, 2022

I was literally forgotten for 3 hours. It’s not the location but the representative JAMES who I unfortunately got during my visit. More

by Unhappycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAMES
Report | Print
January 19, 2022

Courteous thorough thoughtful knowledgeable . Clean pleasant waiting area I didn’t have to wait very long More

by Paramgiankathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Jody Smith
Report | Print
Jan 20, 2022 -

Honda Westborough responded

Thank you for leaving Herb Chambers Honda of Westborough your awesome five-star review! We look forward to seeing you again!

January 15, 2022

Excellant experience at Herb Chambers Honda Westborough. Brought car in for a yearly sticker and oil change. Was pleasantly surprised that my car was washed and vaccumed. Nice, clean atmosphere. Staff is ex More

by SBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith
Report | Print
Jan 18, 2022 -

Honda Westborough responded

Thank you for visiting us here at Herb Chambers Honda of Westborough! We hope we have the opportunity to serve you again in the future!

January 15, 2022

I had a Great first experience. The service was quick and easy and I was in and out in no time More

by Reid7691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jan 19, 2022 -

Honda Westborough responded

Thank you for visiting Herb Chambers Honda of Westborough! We appreciate your awesome feedback and hope to see you again in the future!

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