1,554 Reviews of Honda Westborough - Service Center
Got appointment very quickly and the agent was very knowledgeable and helpful. Very easy to work with. Took time to answer al the questions knowledgeable and helpful. Very easy to work with. Took time to answer al the questions More
Friendly and knowledgeable service advisor. Waiting area is spacious n comfortable with the necessary amenities. And provides car wash and vacuum with service which I don't see at other Honda d Waiting area is spacious n comfortable with the necessary amenities. And provides car wash and vacuum with service which I don't see at other Honda dealerships anymore. More
As always, I’ve had excellent service at Herb Chambers in Westborough. Scott was professional, friendly, and helpful! Westborough. Scott was professional, friendly, and helpful! More
Good service! Fast and efficient, helpful staff. Scott was present and informative for any questions or concerns! Fast and efficient, helpful staff. Scott was present and informative for any questions or concerns! More
I worked with Scott in the service department after I needed a tire replaced. Scott was extremely personable and was able to have my car ready in just a few hours. Thank you Scott! needed a tire replaced. Scott was extremely personable and was able to have my car ready in just a few hours. Thank you Scott! More
Great and professional service! Angela was quite knowledgeable and explained what the services entailed. Moreover, she helped me save money by suggesting that, since the tires were Angela was quite knowledgeable and explained what the services entailed. Moreover, she helped me save money by suggesting that, since the tires were wearing evenly, to postpone their rotation. More
Lost my business as a returning customer of 8 years, purchased my car there and repeatedly returned for service. Came in for a head gasket replacement expecting a fair labor quote, however was met w purchased my car there and repeatedly returned for service. Came in for a head gasket replacement expecting a fair labor quote, however was met with what was certainly a “we don’t want your business quote” for my 2016 Honda Civic with only 59k mi. Typically jobs are quoted and billed ranging in the 12-15 hour range, instead they quoted 21 hours at $199, and refused to budge an inch quoting that “the car may have bolts that are more difficult to get out due to its age”. My car is well maintained and certainly NOT a rust bucket, so point taken - you’ve lost me as a customer and I’ll be sure to tell everyone I know that this service center and sales department has no interest in customer loyalty. More