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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews
Call Service Center (774) 760-0500

1,554 Reviews of Honda Westborough - Service Center

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April 09, 2022

I found the service and staff here to be efficient, knowledgeable, and no hassle. I am glad to be a continued customer. More

by DMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Apr 11, 2022 -

Honda Westborough responded

Thank you for your loyal business! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Honda of Westborough!

April 08, 2022

Kevin was very helpful and accurate on promise time. Herb chambers of Westborough is still my go to, and I'm willing to drive 40+mins to get serviced there. More

by Scoope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 08, 2022 -

Honda Westborough responded

Thank you for your confidence in the Herb Chambers Honda of Westborough team! We're grateful for your support and look forward to your next visit!

April 07, 2022

Always professional and punctual. Services to be performed explained beforehand. I chose to wait for service and customer waiting area is comfortable. More

by Nsamia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
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Apr 07, 2022 -

Honda Westborough responded

We're happy you feel confident returning to Herb Chambers Honda of Westborough! Thank you for being part of the family!

April 02, 2022

James Sinclair (Service Advisor) has always been the best. He’s always willing to help, no questions ask. He goes above and beyond. More

by Sheniqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sinclair
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Apr 04, 2022 -

Honda Westborough responded

Thank you for taking the time to share your experience working with James and our team at Herb Chambers Honda of Westborough! We look forward to seeing you at the next appointment!

April 01, 2022

Service was on time, at pickup rep clearly explained service and the car’s status. Went in for an oil change. Call to recommend additional service did not explain all the services and just mentioned a p More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get name of man at dropping off. Kevin called me, didn’t get name of woman who was there at the 6:30pm pickup
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Apr 04, 2022 -

Honda Westborough responded

Thank you for taking the time to leave us a review. We appreciate the feedback and will make sure it gets addressed with our team so that we can work on providing more proactive communication to our customers moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, James A. Bulger - General Manager - james@herbchambers.com

March 31, 2022

My family and I have purchased 5 cars from this dealership. The service is exceptional. More

by Vmo3641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Apr 01, 2022 -

Honda Westborough responded

Thank you for trusting the Herb Chambers Honda of Westborough with your loyal business! We're truly grateful for your & your family's support and we look forward to your next visit. Take care!

Apr 01, 2022 -

Vmo3641 responded

Kevin Chu was great

March 30, 2022

Excellent Service! Thank you again to Kevin for all your help! This is my first Honda service since I moved to Mass. and this location had a phenomenal service. More

by roche_carolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Chu
Report | Print
Mar 31, 2022 -

Honda Westborough responded

Thank you for sharing your experience working with Kevin and our team at Herb Chambers Honda of Westborough! We welcome you to our family!

March 26, 2022

Had my vehicle serviced at HCW today and the whole experience was a breeze. It was affordable and efficient. More

by MAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas R
Report | Print
Mar 28, 2022 -

Honda Westborough responded

Thank you for the wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Honda of Westborough and hope to see you again next time!

March 26, 2022

Had some routine vehicle maintenance performed this morning. Kevin had me in and out quickly, and they took good care of my vehicle. More

by Mike D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin - Service Dept.
Report | Print
Mar 28, 2022 -

Honda Westborough responded

Thank you for trusting the Herb Chambers Honda of Westborough team with your vehicle's service needs, Mike! We're glad to hear Kevin made your visit a quick one and we look forward to seeing you next time. Take care!

March 24, 2022

Heather was knowledgeable and courteous, kept me informed, clearly explained additional service suggested (and approved). I liked the car wash...and I liked the coffee. More

by btrogolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Mar 24, 2022 -

btrogolo responded

Good service and knowledgeable service reps.

Mar 25, 2022 -

Honda Westborough responded

Thank you for your review! We're so happy that Heather worked hard during your recent appointment! We look forward to seeing you next time!

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