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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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May 26, 2022

We purchased our 2018 Honda CRV new at this dealership, and have been very satisfied with the Sales and Service Desk personnel who have had a role in the purchasing and servicing of our vehicle. The only More

by pmshanl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Kevin, Lori Pires
May 27, 2022 -

Honda Westborough responded

Thank you for the review and feedback! We appreciate you trusting the Herb Chambers Honda of Westborough team with your automotive needs and look forward to your next visit. Take care and thanks again!

May 22, 2022

It was incredibly easy to schedule service online. Selections by date and time are so convenient. After a few basic questions answered on the purpose of your service visit, you check in to a minimum o More

by Road Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sinclair
May 23, 2022 -

Honda Westborough responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Honda of Westborough team with your vehicle's service needs and hope to see you again next time!

May 21, 2022

I have been a customer of Westborough Honda since 2008 and have always had positive experiences. Sales and Service departments have been a pleasure to do business with. Heather in Service assisted me and More

by Ridgeline08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather was excellent to deal with. , Stephen Santo
May 24, 2022 -

Honda Westborough responded

Heather and the team are happy that the visit to our service center went smoothly! We are grateful to have you as a loyal customer of Herb Chambers Honda of Westborough! We look forward to providing a five-star experience again next time! Thank you!

May 21, 2022

I have been a customer of Westborough Honda since 2008. The Sales and Service departments have always been enjoyable to do business with. Today, my service appointment with Heather was also one. She was pe More

by Ridgeline08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather , Stephen Santo
May 24, 2022 -

Honda Westborough responded

Having you as a loyal Herb Chambers Honda of Westborough customer makes us so happy! Thank you for leaving Heather and the team your five-star review!

May 19, 2022

Excellent service department experience May 2022 for 2009 Ridgeline. Heather my service advisor made this a super smooth event, and LOVE the new texting system to provide continuous contact, cost estimates More

by Charles R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Emond
May 20, 2022 -

Honda Westborough responded

Thank you for the wonderful feedback, Charles! We appreciate you trusting the Herb Chambers Honda of Westborough team with your Ridgeline and are happy to hear that Heather made your visit a smooth one. Thanks again for the kind comments - we look forward to seeing you next time!

May 17, 2022

James and the crew absolutely nailed it. Our car was in for a scheduled service and ready within an hour! More

by Rcdelauder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Honda Westborough responded

Thank you for visiting us here at Herb Chambers Honda of Westborough! James & the team look forward to serving you again in the future!

May 16, 2022

Expensive. Butt butt butt butt butt butt butt butt butt butt butt butt butt butt More

by Spams590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Smith , Alex Gould
May 23, 2022 -

Honda Westborough responded

Hello - I'm sorry you left with this impression of our services, but invite you to reach out so we can work on helping you find an excellent deal. Thanks, James A. Bulger - General Manager - james@herbchambers.com

May 11, 2022

I had occasion to visit Westborough Honda (Herb Chambers) again today, and I am always struck by the friendliness, efficiency and knowledge of their employees. They got me in and out quickly and a job well More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sinclair, Jody Smith , Alex Gould
May 12, 2022 -

Honda Westborough responded

Thank you for taking the time to share this wonderful feedback, Elizabeth! We're so glad you came to visit us here at Herb Chambers Honda of Westborough and we look forward to seeing you again in the future!

May 09, 2022

Went in for oil change. Service was done in timely manner. I was treated with courtesy and respect. More

by Larsonshonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
May 10, 2022 -

Honda Westborough responded

Thank you for choosing our team at Herb Chambers Honda of Westborough! We look forward to seeing you next time!

May 07, 2022

Very polite and efficient. Explained what the service entailed and time it would take. Everything was as explained. More

by Rmrray
Recommend Dealer
Yes
Employees Worked With
Lucas
May 09, 2022 -

Honda Westborough responded

Thank you for visiting Herb Chambers Honda of Westborough! We appreciate your feedback and hope we have the opportunity to serve you again in the future!

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