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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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June 14, 2022

Easy to book an appointment with the automated system. Heather was great to deal with and the work was completed sooner than expected. have liked the service for many years. More

by Annoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Alex Gould
Jun 15, 2022 -

Honda Westborough responded

Thank you for the five stars! We're happy to hear that Heather could assist you and we hope to see you back here at Herb Chambers Honda of Westborough for all of your future auto needs.

June 13, 2022

Excellent service and attention to my appointment needs. Clear explanations. Courteous and professional re Lucas More

by jujumitch23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Jun 14, 2022 -

Honda Westborough responded

Thank you for your review! We're so lucky to have you as a customer at Herb Chambers Honda of Westborough!

June 11, 2022

Excellent service. Mindful of customer waiting. Explained service performed in detail. Highly recommend this dealership. More

by a.nally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Jun 14, 2022 -

Honda Westborough responded

Thank you for the positive review! We're happy to hear that your visit with us was a great one and we hope to see you back at Herb Chambers Honda of Westborough for all of your future automotive needs.

June 10, 2022

Heather was so friendly she explained everything to me from start to finish. What a wonderful experience! More

by Cheryl Gardell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, the new person in the Service Dept. second day on the job! (I didn't get his name
Jun 10, 2022 -

Honda Westborough responded

Thanks for the five stars, Cheryl! We're happy to hear that Heather was so helpful and we hope to see you back at Herb Chambers Honda of Westborough for all of your future automotive needs.

June 08, 2022

Heather was helpful she attentive made sure my car was being taken care of the whole time More

by randycabrera17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 08, 2022 -

Honda Westborough responded

Thank you for the five stars! We're happy to hear that Heather could help you out and we hope to see you here at Herb Chambers Honda of Westborough for all of your future automotive needs!

June 05, 2022

Extremely professional. We are not from the area. My car broke down and was towed there. They diagnosed the problem very quickly and made the repairs the same day. Impressiv More

by Satisfied-Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gould
Jun 06, 2022 -

Honda Westborough responded

Thank you for the five stars! We are happy to hear that your experience with us was such a positive one, and we hope to see you here again. -Herb Chambers Honda of Westborough

June 03, 2022

Brought my Pilot in for service the facility was spotless and everyone was very friendly. They explained everything to me what they were going to do and what it would cost and how long it would take. Everyth More

by davem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Jun 03, 2022 -

Honda Westborough responded

Thank you for the five stars, Davem! We're happy to hear that you had a positive experience with us here at Herb Chambers Honda of Westborough and we hope to see you here for all of your future automotive needs.

June 02, 2022

Efficient diagnosis and repair of my Honda! Comfortable surroundings, unfortunately the coffee maker was broken. Some confusion and delay waiting for my car after it was washed and never made i More

by PaulaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel , Alex Gould
Jun 02, 2022 -

Honda Westborough responded

Thank you for the review and feedback, Paula! We appreciate you visiting us here at Herb Chambers Honda of Westborough and hope we have the opportunity to serve you again in the future!

May 31, 2022

Always a fantastic experience. Every member of the staff does a great job with ensuring awesome service. More

by danieljamesreidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim
May 31, 2022 -

Honda Westborough responded

Thank you for the five stars! We appreciate the kind review, and hope to see you again here at Herb Chambers Honda of Westborough!

May 29, 2022

Worked with James SinClair and Alex Gould, worst experience of my life.. They where rude and did not have my vehicle done when promised even though I made a service appointment. Then come to find ou More

by camrin0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Gould
May 31, 2022 -

Honda Westborough responded

Hello - I'm sorry to learn of your negative comments regarding your recent experience. We understand the importance of driving a safe vehicle and are sorry you were not given better service. I would like the opportunity to step in and assist. Please contact me at your earliest convenience. Thanks, James A. Bulger - General Manager - james@herbchambers.com

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