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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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September 03, 2022

Scheduled for an inspection, got called the day before to reschedule, they said it was a 4 or 5 hour job, show up and told it will be 3 or 4 days. More

by Rod_Macdougall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristan Blouin
Sep 06, 2022 -

Honda Westborough responded

Hi Rod, we're sorry to hear that your visit with us was an unexpectedly long one. Please feel free to reach out to us with any questions or concerns you might have! James A. Bulger - General Manager - james@herbchambers.com

August 31, 2022

James at Herb Chambers Westboro service department was very helpful. He kept me up to date through the entire process. In the middle of a heat wave he arranged to have my sir conditioning repairs done More

by Mama1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Honda Westborough responded

We are pleased to hear that your visit with James at our service center went so well! We look forward to assisting you again next time! Thank you! - Herb Chambers Honda of Westborough

August 31, 2022

Very professional group of people working in the service dept. was a slight glitch and the manager came right out. Ordered my parts and they arrived 2 days later. Matt is great to work with and I was pleasa More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer Matters
Sep 01, 2022 -

Honda Westborough responded

We are so glad you enjoyed the visit with our team and that they could help resolve this issue for you! Thank you for trusting Matt and Herb Chambers Honda of Westborough with your vehicle! We'll see you next time!

August 31, 2022

I worked with Matthew and his team yesterday, on my Honda 2019 Passport. I would say Honest, straight forward and responsible would define him and his team, Because even when I brought in the wrong parts.. c More

by MacLeod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew C.
Aug 31, 2022 -

Honda Westborough responded

Thank you for sharing your experience! We're happy to hear Matthew took such wonderful care of you during your visit and we'll be sure to pass along these kind comments to him. Thanks for visiting Herb Chambers Honda of Westborough. We hope to see you again next time!

August 30, 2022

Conveniently located on Route 9. Vadim, my service consultant was professional and addressed all my vehicles service issues. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim
Aug 31, 2022 -

Honda Westborough responded

Thank you for the review, Don! We're happy to hear Vadim took great care of you during your recent visit and we look forward to seeing you next time here at Herb Chambers Honda of Westborough!

August 27, 2022

Reliable. A good place to service my car. I can feel safe driving my car. More

by hondapilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Blouin
Aug 30, 2022 -

Honda Westborough responded

Thank you so much for leaving us your great review! We're happy you feel confident returning to Herb Chambers Honda of Westborough for service!

August 25, 2022

The service was great just as it was as 2 yrs ago when I purchased my car there! More

by Jos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Aug 26, 2022 -

Honda Westborough responded

Thanks for the five stars, Jos! We hope to see you back! -Herb Chambers Honda of Westborough

August 23, 2022

We got thru the issues eventually. Ridgeline works great again. Slight miscommunication but we got past that for a good resolution More

by Guti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan
Aug 24, 2022 -

Honda Westborough responded

Thanks for the five stars, Guti! We're honored to hear that your visit with us here at Herb Chambers Honda of Westborough was such a positive one. We hope to see you back for all of your future auto needs!

August 23, 2022

Very pleasant experience starting with Bruce as I pulled in to checking in at the counter. I did not have an appointment and was accommodated on spot. I was told ready in 1 hour only took 40 minutes. Gre More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Aug 24, 2022 -

Honda Westborough responded

Thanks for the five stars, Susan! We're honored to hear that Bruce could assist you during your visit with us here at Herb Chambers Honda of Westborough. We hope to see you back for all of your future auto needs!

August 23, 2022

Everyone was very nice and the work was done quicker then I expected. The coffee and food was a nice touch More

by Georger510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Aug 24, 2022 -

Honda Westborough responded

We're glad you enjoyed our coffee during your short wait in our lounge, Georger! Thank you for trusting Herb Chambers Honda of Westborough to provide the best care to you and your vehicle! We'll see you next time!

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