1,554 Reviews of Honda Westborough - Service Center
Excelkent service! They were honest and told me what needed to be done now and what could be handled later. They were great in working within my budget. They were honest and told me what needed to be done now and what could be handled later. They were great in working within my budget. More
Out of state travelers with car issues. Alexander was attentive to our needs, had our pilot diagnosed and repaired within 4 hours. Sure our schedule was set back but this dealership was as Alexander was attentive to our needs, had our pilot diagnosed and repaired within 4 hours. Sure our schedule was set back but this dealership was as professional and polite as I had hoped they be and more. The Saturday repair hours were an absolute blessing-obvious to us and the number of patrons in the waiting room. I highly recommend this dealership! More
Bought a used Honda from herb Chambers of Westboro, had issues with starting intermittently. made appointment dropped car off was there for 2 days. I had to call to find out what they found out with the s issues with starting intermittently. made appointment dropped car off was there for 2 days. I had to call to find out what they found out with the starting issue. Tristian said he had bad news and good so he gave me the bad news told us they could not make the car due the grinding noise after 50 starts! I had to drive the car and take video of it starting when this problem happens really!! Honda had Tech bulletins on these v6 engines and were suppose to do 2 more steps do not think they even looked to see if the torque converter had been marked. never got that answer from service writer, guessing because they did not pull inspection cover to see. As we brought it to another dealer explained the issue they did find the problem it was not marked.so they replaced with another starter checked system and torque converter appeared to be ok. And it was done in the same day with issue solved. So I will never do business buying or servicing a car from them again!!!! Happy to know some dealers care about customers and not pushed away! More
Appreciated quick service from James Sinclair in getting my car in and out quickly for a replacement battery. Would have expected Tech to reactivate my radio. Luckily I had the code so did it myself but oth my car in and out quickly for a replacement battery. Would have expected Tech to reactivate my radio. Luckily I had the code so did it myself but other customers might not have that readily available so would recommend service department incorporate that into their protocol. More
Caught in a bind away from home with a bad starter. Had AAA toe in and it was promptly repaired. Free inspection on other potential problems also included. Friendly helpful service. Finished my trip wi Had AAA toe in and it was promptly repaired. Free inspection on other potential problems also included. Friendly helpful service. Finished my trip without a problem with the CR-V. More
I had my car towed there after some debris hit my car on the highway. They were able to check my car same day, which I really appreciate. It turns out that my car is fine, which is a huge relief. While it w the highway. They were able to check my car same day, which I really appreciate. It turns out that my car is fine, which is a huge relief. While it was there, they were able to fix a recalled part. Tristan was extremely helpful and kept me updated on my car throughout the day. Thanks for the fast and amazing service! More
There's a reason I've chosen to get service at Herb Honda of Westbourough for the past 15 years, and will continue to do so for the next 50! They're fast, accurate, attentive, knowledgeable, fair, reasonably of Westbourough for the past 15 years, and will continue to do so for the next 50! They're fast, accurate, attentive, knowledgeable, fair, reasonably priced, clean, and very customer friendly! More