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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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October 02, 2022

Matthew C was great! Clean environment and my car was done when he said it would be! Great service More

by LAAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew C
Oct 04, 2022 -

Honda Westborough responded

Thank you for your kind review! Matthew will appreciate your kind feedback! -Herb Chambers Honda of Westborough

September 28, 2022

Excelkent service! They were honest and told me what needed to be done now and what could be handled later. They were great in working within my budget. More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander, Service Manager
Sep 29, 2022 -

Honda Westborough responded

Knowing that you were so satisfied with your experience makes our day! Thank you for being part of our Herb Chambers Honda of Westborough family! We look forward to seeing you again!

September 25, 2022

Very clean, respectful employees, and timely service made my experience there wonderful. I will definitely be going back there for my service More

by cjcohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan, Alex Gould
Sep 27, 2022 -

Honda Westborough responded

Thanks for the five stars! We're honored to hear that your service appointment with us went smoothly and we hope to see you back for all of your future automotive needs! -Herb Chambers Honda of Westborough

September 25, 2022

Out of state travelers with car issues. Alexander was attentive to our needs, had our pilot diagnosed and repaired within 4 hours. Sure our schedule was set back but this dealership was as More

by Jillel.beans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Sep 27, 2022 -

Honda Westborough responded

Thank you for sharing your experience! We're so glad we were able to assist you and hope the rest of your trip went smoothly. Take care and thanks again, from all of us here at Herb Chambers Honda of Westborough!

September 20, 2022

They are friendly, eager to assist and cheery while helping you with whatever your needs are. More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Blouin
Sep 22, 2022 -

Honda Westborough responded

Thank you for the wonderful feedback about our Herb Chambers Honda of Westborough team! We look forward to serving you next time!

September 19, 2022

Bought a used Honda from herb Chambers of Westboro, had issues with starting intermittently. made appointment dropped car off was there for 2 days. I had to call to find out what they found out with the s More

by Cornball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tristian service writer
Sep 20, 2022 -

Honda Westborough responded

Thank you for taking the time to share this feedback. I'm sorry to hear we didn't leave you with a better impression and will make sure the situation gets reviewed with our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, James A. Bulger - General Manager - james@herbchambers.com

September 13, 2022

Appreciated quick service from James Sinclair in getting my car in and out quickly for a replacement battery. Would have expected Tech to reactivate my radio. Luckily I had the code so did it myself but oth More

by Bdst26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Sep 13, 2022 -

Honda Westborough responded

Thank you for your honest feedback. We appreciate your recommendation and will address your comments with our team. We look forward to having you next time!

September 12, 2022

Caught in a bind away from home with a bad starter. Had AAA toe in and it was promptly repaired. Free inspection on other potential problems also included. Friendly helpful service. Finished my trip wi More

by Kevin K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 13, 2022 -

Honda Westborough responded

We appreciate you taking the time to leave us this kind review, Kevin! We were sorry to hear about your car troubles, but we're glad our team could help you get back to your trip quickly! We hope you had a safe drive with your Honda CR-V and hope to see you again! Thank you! - Herb Chambers Honda of Westborough

Sep 13, 2022 -

Kevin K responded

We had an uneventful 880 mile trip the next day. We are moving to the Worcester area and I'm sure we will be back to Herb Chambers Honda of Westborough.

September 08, 2022

I had my car towed there after some debris hit my car on the highway. They were able to check my car same day, which I really appreciate. It turns out that my car is fine, which is a huge relief. While it w More

by adriennecz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 08, 2022 -

Honda Westborough responded

Thanks for the five stars, Adrienne! We're honored to hear that Tristan could assist you during your visit with us here at Herb Chambers Honda of Westborough. We hope to see you back for all of your future automotive needs!

September 07, 2022

There's a reason I've chosen to get service at Herb Honda of Westbourough for the past 15 years, and will continue to do so for the next 50! They're fast, accurate, attentive, knowledgeable, fair, reasonably More

by Wyatt honald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Sep 08, 2022 -

Honda Westborough responded

Thank you for your loyal business, Wyatt! We're truly grateful for all of your support over the past 15 years and look forward to serving you for many more. Take care and we'll see you next time! - The Herb Chambers Honda of Westborough Team

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