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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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December 31, 2022

Jen the service advisor was pleasant, honest, knowledgeable and efficient. The person picking up and dropping off the car was courteous as well. The facility was clean with enough space and amp More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen, service advisor. And assistant in the garage., Alex Gould
Jan 04, 2023 -

Honda Westborough responded

Thank you for trusting Herb Chambers Honda of Westborough with your service needs, Jeff! Jen & the team look forward to seeing you again in the future!

December 31, 2022

Extremely polite service staff. Answered all my questions. Wait time was acceptable. Thank you for great service. More

by cakediva54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Jan 04, 2023 -

Honda Westborough responded

It was our privilege to serve you! Thanks for visiting Herb Chambers Honda of Westborough - we hope to see you again in the future!

December 31, 2022

Staff continues to go above and beyond in support of their customers! I look forward to my next purchase with Herb Chambers. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gould
Jan 04, 2023 -

Honda Westborough responded

Thank you for the kind review, Matt! It's our privilege to serve you and we look forward to seeing you next time! - The Herb Chambers Honda of Westborough Team

December 31, 2022

I would give them a zero if I could. I just spent $800 on my 2009 Honda element getting a valve adjustment and a fuel injection cleaning. When I started the car there was a horrible sque More

by Tjm6328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Bulger
Jan 10, 2023 -

Honda Westborough responded

Thank you for reaching out. I'm sorry to hear about this experience and will make sure it gets looked into & addressed with the appropriate members of our team. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, James A. Bulger - General Manager - james@herbchambers.com

December 30, 2022

Jennifer powers thumbs up emoji service yes good time for cars very nice happy life More

by jitteunit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer powerful
Jan 03, 2023 -

Honda Westborough responded

Thank you for the review! Jennifer & the team look forward to your next visit here at Herb Chambers Honda of Westborough!

December 30, 2022

We have received excellent customer service from James. His personal customer service is the best we have ever experienced. Thank you so much James, you’re awesome! More

by Lien pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 03, 2023 -

Honda Westborough responded

James and the team are so happy to read your review, Lien! We hope that you continue to visit us for all your service needs! Thank you! - Herb Chambers Honda of Westborough

December 29, 2022

I loved my experience today with varim. he was friendly and very helpful.A+ service More

by Catherinechickie1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viram
Jan 03, 2023 -

Honda Westborough responded

We're so glad to hear it, Catherine! We appreciate your kind five-star review and look forward to seeing you again at Herb Chambers Honda of Westborough! Thank you!

December 29, 2022

Courteous and does work in a timely manner Comfortable waiting area I’ve been a customer for a decade More

by tedsdiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Jan 03, 2023 -

Honda Westborough responded

Thank you for trusting the Herb Chambers Honda of Westborough team with your loyal business! We're grateful for all of your support over the past 10 years and look forward to serving you for many more. Take care!

December 28, 2022

Service was completed in a timely fashion. car is clean inside and out Thank you More

by ga7982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gould
Dec 29, 2022 -

Honda Westborough responded

Thank you for sharing your kind review! We look forward to seeing you next time at Herb Chambers Honda of Westborough!

December 28, 2022

Brought my car for a routine maintenance. Big thank you to Jennifer and Alex for their professionalism and outstanding custom service. Also appreciated a complimentary car wash! Very nice! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Powers , Alex Gould
Dec 29, 2022 -

Honda Westborough responded

Thank you for visiting our team at Herb Chambers Honda of Westborough, David!

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