1,554 Reviews of Honda Westborough - Service Center
Went in to Honda of Westborough to have the car checked out for a weird noise it was making while backing up. I was greeted immediately and checked in with the service advisor Benjamin. He was very courte out for a weird noise it was making while backing up. I was greeted immediately and checked in with the service advisor Benjamin. He was very courteous and listened to what I had to say. Car was taken in and examined. They couldn’t replicate the noise however they were nice enough to come and listen to a recording I took of the sound. They advised me on what to do if it happened again and what it most likely was the issue (moisture retention in the brakes due to climate). They also ensured me that the car was safe to drive as they had put it on the lift and checked for any undercarriage issues. All and all I really appreciated the time and effort they took to ensure the car had no problem and at no cost. Great customer service in all aspects! Thank you so much to Benjamin and the service foreman! More
Francisco took great care of me. My car was still under extended warranty and the rear-backup camera and calipers were all covered, both parts and labor. He confirmed all would be co My car was still under extended warranty and the rear-backup camera and calipers were all covered, both parts and labor. He confirmed all would be covered before they started in working on it. Very attentive and prompt response. Thank you! Mark L. More
I have always been treated respectfully and they have earned my trust. When bringing my car in for a regular maintenance check, I have never been pressured to have work done that I felt wasn't necessary earned my trust. When bringing my car in for a regular maintenance check, I have never been pressured to have work done that I felt wasn't necessary at that visit. More
Scheduled service was excellent start to finish. Service Rep was very knowledgeable and gave me the time and respect to address all my questions. Service Rep was very knowledgeable and gave me the time and respect to address all my questions. More
My experience was respectful, convenient, considerate, efficient, very helpful and less costly than expected. Benjamin has great customer service skills. Thank you. efficient, very helpful and less costly than expected. Benjamin has great customer service skills. Thank you. More