Back

Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

Sort by
February 28, 2023

I was received right away! ! I was explained everything as it happened! I really made to feel at home while I waited!!! More

by nbonasoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Kimball, my service advisor , Alex Gould
Mar 02, 2023 -

Honda Westborough responded

Thank you for your visit! We look forward to working with you again! -Herb Chambers Honda of Westborough

February 26, 2023

It's always great to visit Herb Chambers Honda Westborough! Staff is always friendly, with convenient and great service! James is always a pleasure to work with and keeps you posted! More

by dralis86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Mar 01, 2023 -

Honda Westborough responded

We're so glad to hear it! Thank you so much for trusting us to care for your car! We look forward to providing the same level of five-star service next time! Thank you! - Herb Chambers Honda of Westborough

February 20, 2023

Outstanding service incredibly knowledgeable staff. Very clean and well maintained condition. Tristan, Bruce, James and the young lady who performed the service on my vehicle treated me like family. Ev More

by Mtnoncape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan, Bruce, James, and a young lady who's name I never got. (she's a tech)
Feb 21, 2023 -

Honda Westborough responded

Tristan, Bruce, James, and the team are so glad you had a great experience! Thank you for being a loyal Herb Chambers Honda of Westborough customer!

February 19, 2023

Great service. Friendly staff. Benjamin K. thoroughly explained the work to be done. The vehicle was ready when promised. The vehicle was returned washed and clean. More

by mshrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Kimball, Alex Gould
Feb 21, 2023 -

Honda Westborough responded

Thank you for trusting Herb Chambers Honda of Westborough with your vehicle! Benjamin & the team appreciate your positive feedback and look forward to serving you again in the future!

February 17, 2023

Excellent experience Tristan was awesome timely and complete even had car washed good job appreciated Tristan's competence and information conveyed and professionalism More

by Ermedico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan, Alex Gould
Feb 20, 2023 -

Honda Westborough responded

Thank you for trusting Herb Chambers Honda of Westborough with your vehicle! We're happy to hear Tristan provided you with excellent service during your visit and we hope to see you again in the future. Take care!

February 09, 2023

I was there for two hours for an oil change. I value my time too much for that. I am not sure I will go back there. More

by Mcarroll09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
Feb 13, 2023 -

Honda Westborough responded

Amanda, We promptly cut you the refund check the next morning and mailed it to you per your instructions. Please let us know once you have received it. If you don't get it in the next couple of days, we can always issue you a new one. I apologize for the mishap and the unpleasant experience while you were looking for a vehicle here. Sincerely yours, James A. Bulger-General Manager

February 05, 2023

Professional services and service done within time stated. Dealership was clean . One suggestion should be inform customers of complimentary coffee area More

by siembidacindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Feb 07, 2023 -

Honda Westborough responded

Thank you for the review and feedback. We appreciate you visiting us here at Herb Chambers Honda of Westborough and hope to see you again in the future. Take care!

February 03, 2023

I always bring my Honda here for service. Everyone is so professional and courteous. Service is completed in a timely manner and I have never had any issue with service. My service advisor th More

by AllietheLoprabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, Alex Gould
Feb 06, 2023 -

Honda Westborough responded

Thank you for trusting Herb Chambers Honda of Westborough with your vehicle's service needs! Ben & the team appreciate your kind feedback and look forward to your next visit. Take care!

February 01, 2023

Vadim K. and James S. from service are great as always! Stopped by for a quick oil change. They took my Civic right away and did a great job in a very reasona More

by piotrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Khalapov, James Sinclair
Feb 03, 2023 -

Honda Westborough responded

Thank you for trusting Herb Chambers Honda of Westborough with your Civic's service needs! We're so glad Vadim & James continue to take such wonderful care of you and we can't wait to share these kind comments with them. Thanks again and we'll see you next time!

January 29, 2023

Love the service and friendly staff. Alex was very helpful and friendly. Great service.They keep my vehicle running great!! Very happy with my Honda CRV has 240,000 miles and runs great! More

by Elainemaloney12Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Jan 30, 2023 -

Honda Westborough responded

Thank you for your review, Elaine! We're happy that Alex was able to assist with great service! We appreciate your business and look forward to seeing you next time! -Herb Chambers Honda of Westborough

...
32
...