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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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March 24, 2023

All of the employees were very nice and very friendly and helpful in all . I would definitely go back to this dealership again . More

by Vlsands55
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Mar 24, 2023 -

Honda Westborough responded

Thank you for your recommendation! We look forward to seeing you next time at Herb Chambers Honda of Westborough!

March 23, 2023

Excellent service and customer attention they are very efficient. And if you are going in for an oil change, they will accommodate you on the same day as long as they have an opening More

by Slounis0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Mar 24, 2023 -

Honda Westborough responded

Thank you for trusting the Herb Chambers Honda of Westborough team with your service needs! We appreciate the review and look forward to seeing you at your next visit!

March 22, 2023

Just went in for a service under an additional warranty purchased with the car and the process was seamless and as described when I added it on to the car purchase More

by Gerry D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco , Alex Gould
Mar 24, 2023 -

Honda Westborough responded

Thanks for sharing your experience, Gerry! We appreciate the positive feedback and look forward to serving you again next time! - The Herb Chambers Honda of Westborough Team

March 17, 2023

Everyone polite, agent was coirties. Waiting area was clean. Had coffee while waiting. Above all they cleaned the car outside a d inside unlike other dealership. Keep it up. More

by Sunil Sarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Mar 17, 2023 -

Honda Westborough responded

Thank you for your business, Sunil! We appreciate your kind words! -Herb Chambers Honda of Westborough

March 17, 2023

Been a customer a very long time! Great salesman (Norm) and great service every time. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gould
Mar 17, 2023 -

Honda Westborough responded

Thank you for choosing Herb Chambers Honda of Westborough! We love having you as a loyal customer!

March 16, 2023

The service department took me early and I was able to beat the blizzard that hit central Massachusetts. More

by gwkajos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Barbosa
Mar 17, 2023 -

Honda Westborough responded

Thank you for sharing your experience! It was our privilege to serve you and we look forward to doing so again in the future! - The Herb Chambers Honda of Westborough Team

March 11, 2023

Great time every time I’m at Herb Chambers Honda. Everyone is very communicative and helpful. Shout out to Benjamin! More

by dreidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin, Alex Gould
Mar 14, 2023 -

Honda Westborough responded

Thank you for being a Herb Chambers Honda of Westborough customer! Benjamin & the team are grateful for your support and look forward to seeing you next time!

March 08, 2023

Scott was very nice and professional. I was very happy with the waiting area. Thanks for the coffee and bottled water. More

by Shuhn888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Alex Gould
Mar 09, 2023 -

Honda Westborough responded

Thank you for visiting Herb Chambers Honda of Westborough! Scott & the team appreciate your kind feedback and hope to see you again next time!

March 07, 2023

They took my vehicle in when I arrived They took care of all needed work and returned my vehicle in the time they told me it would take the only thing they forgot was to take the covers off my seat and Ster More

by Jos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Mar 08, 2023 -

Honda Westborough responded

Thank you for the review and feedback. We appreciate you visiting us here at Herb Chambers Honda of Westborough and hope you won't hesitate to reach out if we can be of service again in the future!

March 05, 2023

Not sure on I would recommend but there is not a not sure option. The service was completed. Disappointed that the plastic was left on the car from when it was serviced. I had to go back to get the symbol More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Mar 06, 2023 -

Honda Westborough responded

I would be grateful for the chance to learn from your experience so we can provide 5 star service in the future. If you’re willing to talk this through, would you give me a call at your earliest convenience? Thank you for your feedback, James A. Bulger - General Manager - james@herbchambers.com

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