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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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April 19, 2023

The service advisor, Scott Sundlie, was attentive, knowledgeable, and through. He was very customer oriented and provided good advice and suggestions. Over all, Scott was excellent. More

by Nick132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Apr 21, 2023 -

Honda Westborough responded

Hi Nick, Scott and the team are proud to be part of your automotive journey and appreciate your five-star rating! We hope you continue enjoying your vehicle and look forward to assisting you again! Thank you! - Herb Chambers Honda of Westborough

April 12, 2023

Francisco was an excellent service advisor. He communicated between myself and the service provider. I wound up getting additional service based on their communication. They also noted that my More

by Honda mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Apr 14, 2023 -

Honda Westborough responded

Thanks for giving our Herb Chambers Honda of Westborough team an opportunity to serve you! We're happy to hear Francisco provided you with excellent communication throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

April 11, 2023

They took ownership of an issue that developed from a service and went above and beyond to correct it and then some. Much appreciated. Alex, the service manager was very cordial, understanding, and helpf More

by mtaricco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Apr 13, 2023 -

Honda Westborough responded

Mtaricco, we are glad to hear that Alex and our team provided you with excellent service and resolved your issue. We appreciate your feedback and look forward to seeing you again for your next service needs. Thank you! - Herb Chambers Honda of Westborough

April 11, 2023

satisfactory experience. Francisco was very pleasant to deal with. I will definitely return for service again. More

by Janicej57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Lopez
Apr 13, 2023 -

Honda Westborough responded

Thank you for visiting Herb Chambers Honda of Westborough! We're happy to hear Francisco & the team provided you with a pleasant experience and we look forward to seeing you again next time!

April 04, 2023

Service done very well, explained the changes in detail. Happy with hospitality during wait times. More

by swarup.raavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Apr 05, 2023 -

Honda Westborough responded

We're so glad your service visit was able to earn us five stars, Swarup! Thank you for being our customer! - Herb Chambers Honda of Westborough

March 31, 2023

Service was excellent as always! Thank you for being attentive to my car. Price is always fair. More

by Laura
Recommend Dealer
Yes
Employees Worked With
Alex Gould
Apr 03, 2023 -

Honda Westborough responded

Thanks for the five stars, Laura! We're glad to hear that your service appointment here at Herb Chambers Honda of Westborough was such a positive one. We hope to see you back for all of your future auto needs!

March 31, 2023

Very pleasant and knowledgeable staff. Service dept communicates well to let you know what is going on with car More

by TaraK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan B, Alex Gould
Apr 03, 2023 -

Honda Westborough responded

Thank you for the kind feedback! Our Herb Chambers Honda of Westborough team appreciates your support and looks forward to serving you again next time!

March 31, 2023

Tristan was very helpful and kept me up-to-date on the status of my vehicle. It was a very pleasant experience. More

by fontanezpeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Apr 03, 2023 -

Honda Westborough responded

We're happy to hear Tristan provided you with such excellent service! Thanks for trusting Herb Chambers Honda of Westborough with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

March 31, 2023

It was very easy to book my service appointment. All employees were very friendly and professional. More

by Jstauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Apr 03, 2023 -

Honda Westborough responded

We're happy this experience was up to our high standards and could earn us five stars! We hope you visit us again when your vehicle is due for maintenance! Thank you! - Herb Chambers Honda of Westborough

March 25, 2023

Herb Chambers Honda in Westborough was great. Took the time to explained everything we needed to know. Great service and helpful. Will definitely be going back. More

by Quenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Kimball
Mar 27, 2023 -

Honda Westborough responded

We appreciate the kind feedback, Quenie! Our team hopes that you visit again and again! Thank you! - Herb Chambers Honda of Westborough

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