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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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May 30, 2023

Modern, efficient, friendly and ergonomic. I came to get an oil change and passes the time in the clean show room looking at all their new models, all within less than an hour. My service repr More

by mark_alani1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Honda Westborough responded

Mark, Our team is happy you enjoyed your visit to our service center! We're glad you found our showroom to be clean and enjoyed looking at the newest vehicles. We hope you come to see Scott again for your next routine visit! Thank you so much! - Herb Chambers Honda of Westborough

May 27, 2023

Everyone courteous, professional, attentive. Got same day service and all problems fixed. In before scheduled am appointment out same afternoon. More

by rmonstur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa LaBouef
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Honda Westborough responded

We're thrilled to hear our team at Herb Chambers Honda of Westborough provided you with professional and attentive service! Thank you for your business and please don't hesitate to reach out if we can be of assistance again in the future!

May 25, 2023

Outstanding service experience at Herb Chambers Honda in Westboro. The customer service provided by Vadim was exceptional in every way. I couldn’t be happier. More

by trc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim
May 26, 2023 -

Honda Westborough responded

We're glad you're so happy with your experience with Vadim at Herb Chambers Honda of Westborough! We look forward to seeing you again! Thank you!

May 22, 2023

Service was excellent. My service advisor was Scott Sundlie. He was very professional and efficient in his role. He clearly explained the service to be done and I got my ca More

by Tatarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Honda Westborough responded

We're thrilled to see how much you appreciated Scott's professionalism and efficiency! Thank you for trusting Herb Chambers Honda of Westborough with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

May 22, 2023 -

Tatarts responded

Thanks

May 19, 2023

Very professional, courteous, prompt, clean, nice to deal with. That’s all I can say. More

by quint876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanchez
May 23, 2023 -

Honda Westborough responded

We're glad you enjoyed the experience here at Herb Chambers Honda of Westborough! We appreciate your five-star rating and look forward to seeing you again! Thank you!

May 18, 2023

Excellent and quick service. Appreciate the courtesy extended and the rides to drop/pick my car More

by Dgovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
May 19, 2023 -

Honda Westborough responded

Thank you for the positive feedback! We appreciate you trusting the Herb Chambers Honda of Westborough team with your service needs and look forward to seeing you again next time!

May 18, 2023

The service and attention were nothing short of exceptional. I highly recommend this Honda store to anyone! More

by Satisfied Toyota Sequoia Client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both James in Service
May 19, 2023 -

Honda Westborough responded

It's great to hear that our team provided you with excellent service and attention during your visit. Thank you for recommending us to others. We look forward to seeing you again in the future! - Herb Chambers Honda of Westborough

May 15, 2023

Very helpful and kind! Very thorough and knowledgeable in explaining things with his years of experience! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Honda Westborough responded

Shannon, thank you for taking the time to share this kind feedback! We're thrilled that Scott was helpful to you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Honda of Westborough Team

May 15, 2023

My Service experience could not have been worse. They were factory installed defects and the Service Department could not of appeared more disinterested in resolving these repeated issues if they tr More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristan
May 16, 2023 -

Honda Westborough responded

Thank you for reaching out. I'm sorry to hear of your disappointment with our service department and sincerely apologize for any frustration or inconvenience this experience may have caused for you. I will make sure this feedback gets reviewed internally and encourage you to please contact me directly if you'd like to discuss the situation further. Respectfully, James A. Bulger - General Manager - james@herbchambers.com

May 12, 2023

Had issue with car not working and dashboard staying on when car was shut off. Had exact same issue a month ago and paid $1200 to Herb Chambers Dorchester and now told we needed new fuse box with relay for More

by Janet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
May 16, 2023 -

Honda Westborough responded

We're sorry to hear about the issue with your car, but glad our team was able to communicate clearly and help with the situation. Please let us know if there is anything else we can assist you with in the future! Thank you for choosing Herb Chambers Honda of Westborough, Janet!

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