1,554 Reviews of Honda Westborough - Service Center
Modern, efficient, friendly and ergonomic. I came to get an oil change and passes the time in the clean show room looking at all their new models, all within less than an hour. My service repr I came to get an oil change and passes the time in the clean show room looking at all their new models, all within less than an hour. My service representative, Scott, was the best! More
Everyone courteous, professional, attentive. Got same day service and all problems fixed. In before scheduled am appointment out same afternoon. Got same day service and all problems fixed. In before scheduled am appointment out same afternoon. More
Outstanding service experience at Herb Chambers Honda in Westboro. The customer service provided by Vadim was exceptional in every way. I couldn’t be happier. Westboro. The customer service provided by Vadim was exceptional in every way. I couldn’t be happier. More
Service was excellent. My service advisor was Scott Sundlie. He was very professional and efficient in his role. He clearly explained the service to be done and I got my ca My service advisor was Scott Sundlie. He was very professional and efficient in his role. He clearly explained the service to be done and I got my car back ready without a long wait. He is excellent in his profession. He deserve 👌👌👌👌👌 More
Very helpful and kind! Very thorough and knowledgeable in explaining things with his years of experience! Very thorough and knowledgeable in explaining things with his years of experience! More
My Service experience could not have been worse. They were factory installed defects and the Service Department could not of appeared more disinterested in resolving these repeated issues if they tr They were factory installed defects and the Service Department could not of appeared more disinterested in resolving these repeated issues if they tried. The car was in the Service Dept. for 7 straight days. They subbed out the window repair that was factory installed to a hack vendor who only compounded the issue by not replacing the original windshield and opted to fix it with putty. I took Ubers without reimbursement to drop-off and pick up the car on 4 separate occasions. When I picked up the car it was filthy and they actually charged me $11.00 for a key fob battery. And the Service Tech laughed at the fact he was charging me. Extremely disappointed in Herb Chambers Honda. When I bought the vehicle the manager gave us a tour and told us how proud he was of his state of the art facility. Shame the facility doesn't match the service. More
Had issue with car not working and dashboard staying on when car was shut off. Had exact same issue a month ago and paid $1200 to Herb Chambers Dorchester and now told we needed new fuse box with relay for when car was shut off. Had exact same issue a month ago and paid $1200 to Herb Chambers Dorchester and now told we needed new fuse box with relay for $700! Not Herb Chambers Westborough fault. They were great and communicative. Now I have to let Dorchester Herb Chambers know how disappointed I am. More