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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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September 18, 2023

I was able to make a same day appointment to get service, in and out as planned! This dealership is very busy but the service advisors do a great job keeping you informed. More

by bethbrewer@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 21, 2023 -

Honda Westborough responded

Hi Beth! We're glad to know that you had a smooth and efficient service experience at Herb Chambers Honda of Westborough! Our team works hard to keep our customers informed throughout the process. Thanks for your positive feedback!

September 16, 2023

My appointment was related to a recall on my Honda CRV. I also asked that they flush the cooling system. All went as planned and on schedule. A few additional concerns, as they relate to the maintenance More

by Jose Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana in the Service Department.
Sep 21, 2023 -

Honda Westborough responded

Hi Jose, We're glad to know that your experience at Herb Chambers Honda of Westborough was positive and stress-free. Our team is always here to keep you informed about your vehicle's needs without any pressure. Thanks for trusting us with the maintenance of your Honda CRV!

September 16, 2023

Excellent service from everyone! Thank you. Both the service manager, Bryana, and the valet driver, Bruce were exceptional. More

by Jgoodrichma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
Sep 19, 2023 -

Honda Westborough responded

Jgoodrichma, we're delighted to know that Bryana and Bruce provided you with excellent service at Herb Chambers Honda of Westborough. Thanks for your positive feedback!

September 15, 2023

Extremely kind and efficient and helpful with information so I could understand what was being done More

by pbaker1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
Sep 18, 2023 -

Honda Westborough responded

Thank you for leaving us such kind words! We are glad to help and look forward to assisting you again! - Herb Chambers Honda of Westborough

September 12, 2023

Excellent, friendly and fast service! Would definitely keep going back to this dealership for future services. More

by C@l1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Honda Westborough responded

Thank you for the 5-star rating! We're happy to know you had a positive service experience at Herb Chambers Honda of Westborough! We look forward to seeing you for your future services! Have a great day!

September 11, 2023

Went in for a scheduled recall service. Waited less time than I expected. Angela at the desk was great. It was a painless process start to finish. More

by Mike D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fenderson
Sep 13, 2023 -

Honda Westborough responded

Hi Mike, We're glad to know that Angela and our team at Herb Chambers Honda of Westborough made your recall service a smooth experience. Thanks for sharing this with us!

September 09, 2023

Kameryn was patient and thorough! I appreciate the service thank you! I’ll always go here More

by flowerhaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn
Sep 12, 2023 -

Honda Westborough responded

Thank you for the 5-star rating! We're glad to hear that Kameryn was patient and thorough in providing you with excellent service. We appreciate your support and see you again! Have a great ride!- The Herb Chambers Honda of Westborough Team

September 07, 2023

Always responsive and clear what needs to be done. Service people keep you informed which is great. More

by debbybrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 08, 2023 -

Honda Westborough responded

Hey Debby, thank you for your loyalty and for choosing Herb Chambers Honda of Westborough for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

September 05, 2023

The staff were pleasant and helpful. The waiting area is clean and the armchairs comfortable. More

by kingsmead16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate.
Sep 06, 2023 -

Honda Westborough responded

Thank you for your feedback! We're delighted to hear that our staff were pleasant and helpful and that you found our waiting area clean and the armchairs comfortable at Herb Chambers Honda of Westborough! Have a great day!

September 05, 2023

Angela was great today. Super friendly and smart. My last visit didn’t go as well but overall the employees seem to want to help. More

by Scarpato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Sep 06, 2023 -

Honda Westborough responded

Scarpato, we're glad to know Angela was able to assist you effectively during your recent visit. We always aim for a positive experience at Herb Chambers Honda of Westborough. Thanks for sharing!

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