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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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November 17, 2024

Albin and team were helpful and amazing! Thank you all for taking such great care of my car! More

by sr3982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
Nov 19, 2024 -

Honda Westborough responded

It's our privilege to do so! Thanks for choosing Herb Chambers Honda of Westborough. Albin & the team look forward to seeing you next time!

November 15, 2024

Excellent service. Attention to details. Angela (service advisor) was courteous and very professional. Car was ready in the time indicated by Angela. More

by Baseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Nov 18, 2024 -

Honda Westborough responded

Thank you for the positive feedback! We're glad to hear that Angela and our team at Herb Chambers Honda of Westborough provided excellent service. We appreciate your support and look forward to serving you again in the future!

November 12, 2024

Service at this dealer is great! The technician was courteous and did a great job! More

by conpats1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gale
Nov 12, 2024 -

Honda Westborough responded

We're glad to hear that our technician provided courteous service and did a fantastic job at Herb Chambers Honda of Westborough. We look forward to serving you again! Safe travels!

November 07, 2024

Very pleased with the honest service and Scott the advisor along with the mechanic! It was pleasant and comfortable waiting! More

by Jekeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie service advisor
Nov 07, 2024 -

Honda Westborough responded

We're delighted to hear that Scott and our team at Herb Chambers Honda of Westborough provided you with honest service and a comfortable experience. Thank you for sharing your positive feedback!

November 07, 2024

I’ve gone considerably out of my way for the last five vehicles because this dealership has always been more honest, clear and customer-centric than others much closer to me. More

by Cbosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda Westborough responded

Thank you for your loyalty and kind words about Herb Chambers Honda of Westborough! We're delighted to hear that our commitment to honesty and customer service keeps bringing you back. Safe travels!

November 05, 2024

Courtesy loaner was fantastic. Service was prompt and thorough. Had I not accepted the warranty extension when the car was purchased it would have been an unmanageable repair. Than More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 05, 2024 -

Honda Westborough responded

Richard, we're glad to hear that the courtesy loaner and prompt service made your experience at Herb Chambers Honda of Westborough a positive one. It's great to know the warranty extension came in handy! Thanks for sharing your feedback with us.

November 04, 2024

Welcoming reception on arrival with quick attentive reception with my service advisor Emily who was well versed with her tasks at hand. I was kept informed about the concerns noted by the service tech More

by joekober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily service rep
Nov 05, 2024 -

Honda Westborough responded

Hi Joekober, we're delighted to hear that Emily and the team at Herb Chambers Honda of Westborough provided you with attentive service. We look forward to serving you again! Have a great ride!

November 03, 2024

Came in for tires and inspection. The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor, More

by shuston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Honda Westborough responded

Thank you for sharing your feedback with us. While we're glad to hear the service itself was up to par, we apologize for the oversight in attention to detail during your visit at Herb Chambers Honda of Westborough. We'll address these concerns with our team and work on improving this aspect of our service moving forward. We appreciate your continued trust in us!

November 03, 2024

First time Honda owner, service was excellent. . Scott made sure my needs are in process! More

by bouellette935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Honda Westborough responded

This is great to hear! Thank you for leaving Scott and Herb Chambers Honda of Westborough five stars!

November 02, 2024

Service rep Albin was friendly, helpful, knowledgeable and efficient! Servicing of my HRV was done quickly while I relaxed in comfort! Thanks. More

by maryfitz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept….Albin
Nov 04, 2024 -

Honda Westborough responded

Mary, we're delighted to hear that Albin provided such excellent service during your visit at Herb Chambers Honda of Westborough. Thank you for sharing your experience with us!