Honda Westborough - Service Center

I came in for an oil change and regular maintenance on my 2021 Honda Accord. Greatly appreciate the professionalism, kindness, and patience that Scott Sundlie had in answering my questions and explaining the 2021 Honda Accord. Greatly appreciate the professionalism, kindness, and patience that Scott Sundlie had in answering my questions and explaining the process. He explained there will be a delay on that day, but it turned out that the car finished ahead of expected time. I appreciated that the car was also washed, and Scott also provided detailed feedback on future steps I need to take on my car, explaining everything clearly. Thank you Scott and the rest of the Herb Chambers Honda team in Westborough for all your efforts and service! More

Service rep , S. Sundlie was responsive ,accommodating , and thorough in answering my Honda questions and requests Sundlie was responsive ,accommodating , and thorough in answering my Honda questions and requests More

Albin and team were helpful and amazing! Thank you all for taking such great care of my car! Thank you all for taking such great care of my car! More

Excellent service. Attention to details. Angela (service advisor) was courteous and very professional. Car was ready in the time indicated by Angela. Attention to details. Angela (service advisor) was courteous and very professional. Car was ready in the time indicated by Angela. More

Service at this dealer is great! The technician was courteous and did a great job! The technician was courteous and did a great job! More

Very pleased with the honest service and Scott the advisor along with the mechanic! It was pleasant and comfortable waiting! advisor along with the mechanic! It was pleasant and comfortable waiting! More

I’ve gone considerably out of my way for the last five vehicles because this dealership has always been more honest, clear and customer-centric than others much closer to me. vehicles because this dealership has always been more honest, clear and customer-centric than others much closer to me. More

Courtesy loaner was fantastic. Service was prompt and thorough. Had I not accepted the warranty extension when the car was purchased it would have been an unmanageable repair. Than Service was prompt and thorough. Had I not accepted the warranty extension when the car was purchased it would have been an unmanageable repair. Thanks for the upsell. More

Welcoming reception on arrival with quick attentive reception with my service advisor Emily who was well versed with her tasks at hand. I was kept informed about the concerns noted by the service tech reception with my service advisor Emily who was well versed with her tasks at hand. I was kept informed about the concerns noted by the service tech More

Came in for tires and inspection. The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor, The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor, dirt on the entry, grease on the fender, all the seat belts buckled, my rear cargo mat all scrunched up blocking my view out the rear, and old glue around my new inspection sticker. Nothing that affects the actual service, which is great, but these little details have suffered more and more over time. More