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Honda Westborough - Service Center

Westborough, MA

4.8
1,555 Reviews
Call Service Center (774) 760-0500

1,555 Reviews of Honda Westborough - Service Center

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September 26, 2023

They always explain everything they did and any try hang I may need to get done. More

by mikekcomic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn
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Sep 27, 2023 -

Honda Westborough responded

Hey Mike, we appreciate your positive feedback and look forward to serving you again in the future. Safe travels! - The Herb Chambers Honda of Westborough Team

September 25, 2023

James S. Is the most helpful and friendly service advisor. He goes out of his way for his customers. He's the reason I go there. More

by Honda guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
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Sep 26, 2023 -

Honda Westborough responded

We're glad to know that James has been able to provide you with excellent service experiences at Herb Chambers Honda of Westborough! We appreciate your loyalty and look forward to assisting you again in the future. Thanks for sharing this review! Safe travels!

September 24, 2023

Love how my car is vacuumed & washed when I bring it in for service. I received excellent service from Scott very professional . He kept me updated on the progress and how long it was going to be befor More

by Marie D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Sundlie
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Sep 25, 2023 -

Honda Westborough responded

Marie, we're glad to know that you appreciated the extra touches like vacuuming and washing your car at Herb Chambers Honda of Westborough. It's great to see Scott provided excellent service keeping you updated throughout. Thank you for sharing!

September 23, 2023

Very prompt, polite, curteous, and provided exemplary service. Was quick to give updates as well. More

by mananjain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Sep 26, 2023 -

Honda Westborough responded

We really appreciate you taking the time to leave Herb Chambers Honda of Westborough this awesome review, thank you!

September 23, 2023

My most recent service rep Tristan was very knowledgeable and made my experience more pleasant. I have never had a bad experience with any of the employees at this dealership More

by ashley.wassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LaBouef
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Honda Westborough responded

Hi Ashley! It's great to know that Tristan and the rest of our team at Herb Chambers Honda of Westborough have consistently provided you with excellent service. We appreciate your feedback!

September 21, 2023

The dealership was very professional. The waiting area was pleasant. The work was well done and completed in a timely manner. More

by Mary Canane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn Latulippe
Report | Print
Sep 22, 2023 -

Honda Westborough responded

Hey Mary, thank you for the positive review! We're glad to know you had a positive experience at Herb Chambers Honda of Westborough. We appreciate your feedback and see you again! Have a great ride!

September 21, 2023

Excellent service, car was done on time and Bryana took time to thoroughly and professionally answer my questions. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana Dobay
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Sep 22, 2023 -

Honda Westborough responded

Wayne, we're glad to know Bryana and our team at Herb Chambers Honda of Westborough were able to provide you with excellent service. We appreciate your feedback!

September 20, 2023

Excellent experience with Service Advisor, Angela, for Honda Ridgeline. Super professional and prompt communication at every step, quotes and explanations were crystal clear. James L., the Service Manag More

by Charles R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela and James L., in Service Dept
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Sep 21, 2023 -

Honda Westborough responded

Hi Charles! We're glad to know Angela and James provided you with such a positive experience at Herb Chambers Honda of Westborough. We appreciate your feedback! Safe travels!

September 19, 2023

Highly recommend Westboro Honda great service! Answered all my questions and have a great waiting room. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Sep 20, 2023 -

Honda Westborough responded

Hey Jan, thank you for the positive review! We're delighted to know that you had a great service experience at Herb Chambers Honda of Westborough. We appreciate your recommendation and hope to see you again! Safe travels!

September 18, 2023

People at Honda dealership are nice and friendly. When I go there they treated me great. More

by Kristy Ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Honda Westborough responded

Hi Kristy! We're glad to hear that you've had a positive experience with the people at the Herb Chambers Honda of Westborough! Providing excellent customer service is important, and it's great to know that they treated you well. Have a great day!

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