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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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November 16, 2023

Easy to schedule appt on line, excellent customer service. Every step was explained a priori and after completion. More

by anubose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 16, 2023 -

Honda Westborough responded

Hi Anubose! We're glad to know that you found our online appointment scheduling and customer service at Herb Chambers Honda of Westborough excellent. We appreciate your feedback, thanks for sharing!

November 14, 2023

I was really disappointed waiting for my vehicle to be serviced. They did not have the entire first floor heated. The ambient temperature was 38 degrees farinheight. All employees were wearing their win More

by tokarz63.pt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Nov 14, 2023 -

Honda Westborough responded

We're sorry to learn about your experience with the heating during your recent visit. We'll certainly look into this matter and work on improving our service environment at Herb Chambers Honda of Westborough. Thanks for bringing it to our attention!

November 14, 2023

Sadly the price of oil change has gone up it’s more of a mini service now with the car getting vacuumed and washed at the end but it still felt good value for $ and runs so smooth now. Angela the service co More

by Nicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Nov 15, 2023 -

Honda Westborough responded

Hey Nicola, thank you for the 5-star rating! We're glad to know that Angela provided great service at Herb Chambers Honda of Westborough. We strive for value in all our services - including the oil change! Have a great ride!

November 06, 2023

Great service in all departments! Sales is accommodating and service is quick and easy too. More

by amandaleeblair09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Honda Westborough responded

Thank you for trusting Herb Chambers Honda of Westborough with your automotive needs! We look forward to serving you next time!

November 04, 2023

I bought my last 2 vehicles at Herb Chambers. I always come away satisfied with their service. Kameryn, in the service department was excellent. More

by rjcoffin9524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn Latulipp
Nov 06, 2023 -

Honda Westborough responded

Thanks for the positive feedback! We're glad to know that Kameryn and our team at Herb Chambers Honda of Westborough have consistently provided you with excellent service. Safe travels!

November 03, 2023

Fast service and pleasant experience. Would recommend and happy they are so close by to me. More

by dygwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Honda Westborough responded

Thank you for being a Herb Chambers Honda of Westborough customer! We look forward to seeing you at your next visit!

October 29, 2023

Great place. Wonderful team. I found Scott to be friendly and listens carefully to the issues brought to his attention More

by mshrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 31, 2023 -

Honda Westborough responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with Scott and our team at Herb Chambers Honda of Westborough. We appreciate your feedback and hope to see you next time! Have a great ride!

October 26, 2023

One of the young man standing at inside of the parking garage was very very friendly, he leaded me to inside to talk to the sale lady her name is kameryn, she’s so friendly and helpful, I gave her a 5 sta More

by Hue45291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Honda Westborough responded

We're so glad to know that Kameryn & the team provided you with a friendly and helpful experience at Herb Chambers Honda of Westborough. Your five-star rating is much appreciated!

October 26, 2023

Love Herb Chambers Westboro! Had my 22 passport serviced there today and it was fast , car was cleaned and price was good. James from service is excellent in explaining things an More

by Nclarky9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 27, 2023 -

Honda Westborough responded

We're so glad to know you had a positive experience with James and our service team at Herb Chambers Honda of Westborough! We appreciate your kind words about the speed, cleanliness, and pricing. Thank you for choosing us for your Passport's service needs!

October 25, 2023

A good experience from schedule my maintenance appointment through the whole process. Car was done in timely manner and Scott was particularly helpful throughout including connection me to my ext More

by ariera936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , service
Oct 25, 2023 -

Honda Westborough responded

We're glad to know you had a positive service experience with Scott and our team at Herb Chambers Honda of Westborough. We appreciate your feedback and shall see you next time. Safe travels!

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