1,554 Reviews of Honda Westborough - Service Center
I recently brought my car in for a warranty issue. I thought that I would get a hard time by the dealer because I wasn't paying for anything, but quite the opposite. The dvd player was broken in my van thought that I would get a hard time by the dealer because I wasn't paying for anything, but quite the opposite. The dvd player was broken in my van, and I am planning a long trip soon with my family. Rich in the service department put my worries at ease. They quickly diagnosed the problem, gave n me a realistic time when it could be fixed(they had to order a new dvd player), and had my it installed and working within days. An honest assessment, courteous service, and quick service make this the only dealer that I will take my car to. I'm in the market for a new car soon. I've heard good things about their sales department, so that will be my next visit More
I have been bring all of my honda to this dealer for the last few years. Every time I go it is a good experience. The last time I went I was having a issue with a noise coming from under neath the vehicle last few years. Every time I go it is a good experience. The last time I went I was having a issue with a noise coming from under neath the vehicle. Also the wheel was shaking when I went over 50 mph. As you can imagine this scared me so I brought it in with out a appointment. They told me know to worry and brought my car right in. Turns out is was nothing serious and some snow and ice had gotten stuck in one of the wheel wells. I was in and out in less then 15 minutes. Time is a factor every time I vist and they never waste it. More
I'm normally not the type to write letters or do surveys but the experience I had at this dealership was so exceptional that when they mentioned the site and asked me to visit it and share my thoughts I dec but the experience I had at this dealership was so exceptional that when they mentioned the site and asked me to visit it and share my thoughts I decided to. All I can say is from the time I pulled my Pilot up to the service area until the time they handed me back my keys I was treated professionally, respectfully, and I didn't feel as though I was being had. Thank you Scott and the rest of the service team at Herb Chambers Honda of Westborough. I didn't buy my Pilot from you guys, but I wouldn't think of going anywhere else for my next one. More
I have been bringing my 2007 civic to this dealer for a couple of years now. The service is always above and beyond. Allen always makes sure I am in and out in a timely manner. Also since I work in the couple of years now. The service is always above and beyond. Allen always makes sure I am in and out in a timely manner. Also since I work in the area they will bring to and from work so I don't have to wait at the dealer. Recently I have also been considering purchasing a new car and their sales staff is just as professional. More
I have been bringing my civic to this dealership for many years. I get top-notch service, the employees are very pleasurable and they always go out of their way to make their customers feel welcome. I will c years. I get top-notch service, the employees are very pleasurable and they always go out of their way to make their customers feel welcome. I will continue using this dealership for all my future service needs and if the time comes I need to purchase another car it will be from Herb Chambers-Westborough! More
I have been so happy with the service at Herb Chambers Honda of Westborough that I recommend them to all of my friends. Recently my 2008 accord was making a funny noise when I rolled down the window. I Honda of Westborough that I recommend them to all of my friends. Recently my 2008 accord was making a funny noise when I rolled down the window. I brought it in and they took a look at it with out any wait. I was told is was nothing serious and was all set. I was in and out in under a hour with out a charge. I have expected to be there all day so I am pleased that they do a good job quickly. More
Great Friendly Service! They were very attentive to my needs. I did not feel as if I was mislead on what needed to be done like I have been in the past with other service shops. I felt they listend to m needs. I did not feel as if I was mislead on what needed to be done like I have been in the past with other service shops. I felt they listend to my needs and I felt comfortable letting them work on my car. I will recommend to my friends! More
I brought my 2001 Honda civic in because it was making noise when i got there i was greeted in a calm caring way. when they told me they were going to have to keep it for a little while i was worried beca noise when i got there i was greeted in a calm caring way. when they told me they were going to have to keep it for a little while i was worried because i did not have a ride to work. Adam drove me to work and picked me up when my car was finished. More
Herb Chambers Honda is convenient, clean, well-run, and efficient, and the staff are super friendly. I moved here from Buffalo, NY, and have had my CRV serviced several times. I have never had to wait for efficient, and the staff are super friendly. I moved here from Buffalo, NY, and have had my CRV serviced several times. I have never had to wait for help, and I have been happy with the shape the car is in after servicing--including the free car wash! A great dealership! More
I set up my appointment for service through the website. Josh, the Internet Manager, called me and set up the appointment with Don. Everyone was very professional and my service issue was taken care of in Josh, the Internet Manager, called me and set up the appointment with Don. Everyone was very professional and my service issue was taken care of in a timely manner. I would definitely recommend this dealership. More