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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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October 23, 2013

I have been going to this dealership for service since 2009 when I got my Honda CR-V. The staff are friendly, helpful and responsive. I like the pleasant experience. I would recommend this place to my More

by cenjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I'm honored by your kind feedback and so happy that Tony was able to provide you with such great service. We aim to provide each guest with the best customer experience and Tony is truly a testament to that. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony has always been a great help everytime I go to the Herb Chambers. Always friendly, with a great sense of humor. He's always gotten the job done as quick as possible, and I definitely recommend him for More

by christinly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Thank you, Christin, for sharing your recent experience with Tony & Toan here at Herb Chambers Honda of Westborough. I’m glad that they were able to assist you with servicing your vehicle and that we delivered on our promise of a first class experience throughout. Thank you for your continued business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony Ngo is by far the best rep I've ever dealt with at any dealership. He communicated daily with me about what was going on with my vehicle and far exceeded my expectations. In an industry where the More

by Aarondrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Wow! Thank you, Aaron, for taking the time to share your experience with Tony. A terrific guest experience is what we aim for each and every time and Tony is truly a testament to that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Overall service was excellent. In fact I have been to this service center to service was Honda Civic 2012 car but Mr. Tony has explained me the genuine reason as why my Honda Civic 2012 car not need serv More

by mandale28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Thank you for sharing your recent experience with Tony here at Herb Chambers Honda of Westborough. I’m glad that Tony was able to assist you with your service needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

I have met Tony Ngo many times over the years at this dealership and he is the most helpful and reliable service representative I have ever encountered. He is very knowledgeable, extremely kind and pati More

by tyu101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Thank you so much for taking the time to share your experience with Tony. Tony truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Tony know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony has greeted me with a friendly smile and attended to my appointment in a timely manner. He made sure that I was comfortably settled in the waiting area. Beyond his call of duty, he even helped me conn More

by shenshenwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I'm honored by your kind feedback and so happy that Tony was able to provide you with such great service. We aim to provide each guest with the best customer experience and Tony is truly a testament to that. I will be sure to share your kind words with him. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 22, 2013

Tony is excellent to work with!! We have two Hondas and every time we bring our cars in to be serviced we make sure to ask for him. He is super knowledgeable and really helpful. We know we can always count More

by jlaroche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2013 -

Honda Westborough responded

I sincerely appreciate you posting such great comments about your experience with Tony here at Herb Chambers of Westborough! We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 19, 2013

Professional and above and beyond friendly service. Service was explained in detail, with options and delivered in the time promised. High recommend your service based on employee enthusiasm. More

by susierx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Honda Westborough responded

Thank you, Susie, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

I was especially pleased with the helpful service and advice provided by Jimmy White on this visit. As well as being very pleasant, he was informed, knowledgible and thorough in explaining service level More

by PaulMcCarrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy White
Oct 18, 2013 -

Honda Westborough responded

Thank you, Paul, so much for taking the time to share your story and for writing this great review of our dealership. At Herb Chambers Honda of Westborough we pride ourselves on our caring and honest customer service and Jimmy is truly a testament to that. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

Professional, knowledgable, friendly, are all about a great customer-service experience... Tony and Chi-Chi are two of the best at Herb Chambers Honda of Westboro. More

by my07crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 18, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Tony and Chi Chi here at Herb Chambers Honda of Westborough. We work very hard to provide our guests with the best customer experience, and it is always a delight to read that several of our team members are exceeding our guests' expectations. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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