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Honda Westborough - Service Center

Westborough, MA

4.8
1,554 Reviews

1,554 Reviews of Honda Westborough - Service Center

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October 25, 2013

Anytime I need service on my car, I make sure that I give Jimmy White at Herb Chambers Honda in Westborough a call. He has such a strong grasp on the knowledge of my car I feel lucky to have someone I trust More

by jackij115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy White
October 25, 2013

I was in for service because I picked up a nail in my tire. Tony was very friendly and professional. He checked in with me a couple of times while I was waiting for the car. It was a great experience d More

by nissangirl11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you for taking the time to share your experience with Tony and our Service Department here at Herb Chambers Honda of Westborough. We value our guests feedback and work very hard to treat our guests and their vehicles with the utmost care. We truly value your business and look forward to the opportunity to serve your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Tony was nice. I even forgot about my car and he saw to it that I was able to pick it up after hours and checked up on me. More

by Kaq823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Outstanding customer service! From the management team to the mechanics and courtesy shuttle drivers the entire team at Herbs Chambers Honda of Westborough do a great job. More

by Chofer13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 25, 2013

I have dealt with James White several times and have found him to be extremely, knowledgeable, helpful, courteous every time. He goes out of his way to help me with whatever my auto concerns are. It i More

by mac51257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James White
Oct 25, 2013 -

Honda Westborough responded

Thank you, Michele, for the glowing review. We strive to make the service experience as enjoyable as possible for all of our guests. Our staff is dedicated to your 100% satisfaction. On behalf of James and everyone here at Herb Chambers Honda of Westborough, we greatly appreciate your recommendation to friends and family. Thank you again and we look forward to serving all of your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Tony was amazingly helpful providing information without being pushy. He provided all the information I needed to make my decision. He also helped explain me stuff about things that I chose not to get fixed More

by DharmeshThakkar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Honda Westborough responded

Thank you, Dharmesh, so much for this review! I am so glad that you had such a pleasant experience with Tony, and that he was able to answer all of your questions. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Friendly service, cordial reception, service explained in detailwhen I arrived to have my car serviced the showroom was not yet opened as soon as Tony saw me waiting he opened the bay door and warmly greeted More

by mrsmoslof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Honda Westborough responded

I'm thrilled to hear that Tony was able to provide you with such friendly and welcoming service while our technicians serviced your vehicle. Customer service is our top priority and I'm so happy that you've recognized our Service Departments hard work. Thank you for your terrific recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Tony is always friendly, courteous, and personable - a pleasure to work with. He always makes sure my car is taken care of promptly and professionally. He also takes the time to explain anything I am unsu More

by apriledit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Honda Westborough responded

April, I'm thrilled to hear that Tony was able to provide you with an friendly and pleasant experience while your vehicle was being serviced. Customer service is our top priority and I'm so happy that you've recognized Tony's hard work. I will be sure to pass on your kind words to him as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Tony was very helpful, patient and professional. I did have to come in 2 days in a row to get my power steering issue resolved, but that was not Tony's fault. Tony made at least 2 calls to me to update More

by HondaLover03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Drive on Friday 10/25/13
Oct 29, 2013 -

Honda Westborough responded

I am so happy to know that you found Tony to be professional, helpful and patient. All of us here at Herb Chambers Honda of Westborough try our best to make sure our guests leave feeling satisfied with their service visit and truly enjoy their experience. Thank you once again for your business and your great recommendation! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

We own 3 Hondas and I have worked with Tony in service on many occasions. Tony is always extremely helpful, attentive and a pleasure to work with. He is very clear in explaining the situation and excellent a More

by jdc2013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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