Honda Westborough - Service Center

Tony is great, he is my go to service guy, whenever I have a problem I always just shoot him a text and he has me in and out within no time. He is extremely professional and personal. I have never had su have a problem I always just shoot him a text and he has me in and out within no time. He is extremely professional and personal. I have never had such a great service experience, every time is great he never lets you down. More

I bought a 2010 Honda Odyssey a few weeks back and discovered an oil leak. I drove to the dealership early next morning and was greeted by Tony. He had the problem diagnosed and fixed in about an hour discovered an oil leak. I drove to the dealership early next morning and was greeted by Tony. He had the problem diagnosed and fixed in about an hour. Tony explained what they believe was the source of the problem and how they fixed it. It was a pleasure working with Tony because of his great customer service skills which are an important skill to have in a service consultant. More

Tony is a pleasure to work with. This was the second time he's helped me and both times he was energetic, positive and helpful. I was under a tight deadline to pick my son up from a play date and he go time he's helped me and both times he was energetic, positive and helpful. I was under a tight deadline to pick my son up from a play date and he got me out right on time! More

I got my Honda Accord serviced couple of times at Herb Chambers Honda of West-borough, This service center has extremely friendly employees, who also happen to provide excellent service, they clearly Chambers Honda of West-borough, This service center has extremely friendly employees, who also happen to provide excellent service, they clearly explain all the issues with your vehicle and get them fixed in no time. I would definitely recommend Herb Chambers Honda of West-borough Service center to everyone. More

I brought my Honda Pilot in for service after hitting a curb and tearing the sidewall of the tire and damaging the rim. When I leased the car I purchased the tire and rim protection plan. Tony Ngo took c curb and tearing the sidewall of the tire and damaging the rim. When I leased the car I purchased the tire and rim protection plan. Tony Ngo took care of everything with the insurance company, completing the claim and following up with them several times to receive authorization to complete the work. The whole process dragged on far too long to no fault of Tony's or Herb Chambers. In the end the tire and rim were both replaced and covered by the protection plan. Tony was great keeping me updated throughout the entire process. Many thanks to Tony and the Herb Chambers crew. More

I came in to have a State Inspection, oil change and 'mystery squeal' identified.Tony was very attentive and had my best interest in mind. He went out of his way to help fix all the creaks and moans in 'mystery squeal' identified.Tony was very attentive and had my best interest in mind. He went out of his way to help fix all the creaks and moans in my 14 year old civic. Another problem was found with my transmission and Tony explained all the possible scenarios and costs associated with it. Luckily, a fluid change solved the problem. A possible cause for the squeal was identified by a tech and worked on, but unfortunately it is still with me. Other than that, the prices at Herb Chambers are competitive with my neighbourhood mechanic and with the use of coupons, even better. Tony is an irreplaceable asset to the Herb Chambers team. My overall experience was great, especially when there is dark roast coffee! More

They are very attentive to customers needs and try to make the experience as easy as possible. Friendly, courteous keeping good records and detail oriented. make the experience as easy as possible. Friendly, courteous keeping good records and detail oriented. More

I bring my Honda to Herb Chambers every time it needs an oil change and other various fixes. Tony is always there, always ready to help. He's provided the most consistent service I've ever received, and it' oil change and other various fixes. Tony is always there, always ready to help. He's provided the most consistent service I've ever received, and it's that balance that keeps me coming back. The whole team at Herb Chambers really does a great job. Sometimes fixing a car can be stressful, but Tony and team do a great job of keeping you informed and updated. More