Honda Westborough - Service Center

The reason we bring our vehicle to Herb Chambers of Westboro We had brought our Honda Odyssey in for new tires. As usual we called and set up everything with Tony. He made sure we got the best price, made sure w We had brought our Honda Odyssey in for new tires. As usual we called and set up everything with Tony. He made sure we got the best price, made sure we were happy and satisfied with the work performed. He always goes above and beyond personally and professionally! For that reason we will only bring our vehicle(s) to Tony because we know it will get done right and have good piece of mind we are in good hands. More

Tony was very attentive to me needs. He made sure he understood the reason I brought my Pilot in for service and help me decide on the right level of service. Tony worked with me to modify the D Level understood the reason I brought my Pilot in for service and help me decide on the right level of service. Tony worked with me to modify the D Level service, based on previous service performed, so that the Pilot was getting the right service at the best price. He also alerted me to some coupons I could use which saved me money. I would recommend having your Honda serviced at Herb Chambers of Westborough and requesting Tony Ngo as your service advisor. Great job Tony! More

I went Herb Chamber because there had a noise on the break when the car moved nearly to its stop.Tony helped me on this issue without any problem. break when the car moved nearly to its stop.Tony helped me on this issue without any problem. More

I was there to service my CRV. Tony did an awesome job. He explained the needed service and took care of the whole process. He also applied some coupons. I got a free car wash too. Thanks, Tony! He explained the needed service and took care of the whole process. He also applied some coupons. I got a free car wash too. Thanks, Tony! More

The folks at herb chambers honda westboro can't do enough to assist you,especially tony in the service department.i actually look forward to seeing tony and the rest of the staff.tony will do whatever enough to assist you,especially tony in the service department.i actually look forward to seeing tony and the rest of the staff.tony will do whatever it takes to ensure customer satisfaction.i highly recommend!!!!!!!!! More

Tony noticed a brake light out as soon as I pulled up. This saved me time and trouble. If it had been discovered only during my state inspection, I would have had to come back. I had come in to simply g This saved me time and trouble. If it had been discovered only during my state inspection, I would have had to come back. I had come in to simply get a bulb from the parts department for a different light that was out, intending to have a local garage install it. However, it was much easier to have all my pre-inspection repairs done under Tony's coordination. He also noticed a scratched mirror, and confirmed from technicians that that was a point on the state inspection checklist. He ordered the part, told me when it would come in, and confirmed to me when it did come in. The technicians also checked my battery and a number of other points, and provided a written report of what was checked and what wasn't, with details as to whether the items, for instance, tire tread, were within acceptable limits. Tony asked how recently I had replaced the tires, and gave me an opportunity to discuss. The report noted that my brake fluid was low, but also noted that this was not filled, deliberately, because the level serves as an indicator of wear, I think--a point which I had forgotten. I was treated courteously and pleasantly throughout my visit. In general, I favor small local garages, both for social reasons and because I feel they are lower-priced than dealers. Yet the sense of a knowledgeable person overseeing my car's comprehensive care is worth paying more for. More

Tony was fantastic! He was knowledgeable, considerate and accommodating. There were a number of problems/issues with my vehicle that Tony was able to help me with. I was very happy to have worked with and accommodating. There were a number of problems/issues with my vehicle that Tony was able to help me with. I was very happy to have worked with him! More

Tony is very easy to work with, he clearly explains everything that needs to be done and sets my expectations appropriately, he does not pressure me. He has an implacable ability to follow up and make everything that needs to be done and sets my expectations appropriately, he does not pressure me. He has an implacable ability to follow up and make sure I am satisfied with the work. Cars need to be maintained and I expect to have to pay a little bit more money at a dealership but the peace of mind I get by knowing that my car will have all the right factory parts installed correctly is worth it. In the long run I feel like Tony is looking out for me and I might even save money because everything is done right the first time. More

I went to Herb Chambers Honda of Westborough for the first time this past Saturday afternoon after moving to the area and I was very satisfied with the level of attentiveness and efficiency shown. My ca first time this past Saturday afternoon after moving to the area and I was very satisfied with the level of attentiveness and efficiency shown. My car was serviced quickly and Tony kept me apprised of the status of the inspection while I waited. Tony was very friendly and made me feel at ease, given that I have no idea about anything having to do with my car! I will definitely return to Tony for any subsequent questions I have on my car or future cars! More