1,553 Reviews of Honda Westborough - Service Center
Tony is the best. Tony takes care of my Hondas. I bring my car into Tony because he takes care of me and keeps me informed on the status of my vehicle. I take my car t Tony takes care of my Hondas. I bring my car into Tony because he takes care of me and keeps me informed on the status of my vehicle. I take my car to Tony even though I have a Honda store in my home town due to his enthusiasm and attention to detail. Tony is a great asset to Honda service. More
Tony Ngo best service advisor hands down! Tony has helped me out servicing my ridgeline. He is always the one I search for when servicing my Honda! He is always happy, energetic and has a sm Tony has helped me out servicing my ridgeline. He is always the one I search for when servicing my Honda! He is always happy, energetic and has a smile on his face! He has been very easy to talk with and he Listens when you talk and ask questions. Which is good , I truly feel when dealing with Tony he is really here to help out and not just try to sell you something! I would recommend him to anyone who needs/wants a friendly, courteous service advisor!!!! I will only deal with him from hear on out! Thanks for your help and understanding Tony! Keep up the good work and communication! A+++ More
Highly Recommend! We had a great experience with Tony at Herb Chamber Honda in Westborough. Tony was very friendly and attentive. Awesome customer service from him and We had a great experience with Tony at Herb Chamber Honda in Westborough. Tony was very friendly and attentive. Awesome customer service from him and his team. The mechanic brought us into the workstation where the car was lifted and showed us exactly what they were going to work on. While waiting for the car, we got a lift back home and they texted us when the work was completed. Very professional and prompt. More
Tony NGO review Tony was very friendly and helpful! He explained what had to be done and recommended that routine maintenance be done. Which I had overlooked. Kept u Tony was very friendly and helpful! He explained what had to be done and recommended that routine maintenance be done. Which I had overlooked. Kept us informed on progress of work thru checkout. More
excellent customer service I am loyal customer at the Westborough Honda dealer. I and my husband always have the car service there. Last month, I brought my car in for a yearly I am loyal customer at the Westborough Honda dealer. I and my husband always have the car service there. Last month, I brought my car in for a yearly inspection and I am so happy with the service they gave. as soon as I pulled my car in to ask for the service, Tony-the assistant manager greeted with a big smile and took care of the car like a click. When the car was done with inspection it was so shiny and clean in and out. I am very happy with the service and the friendly staffs there especially Tony Ngo for his professional manner to his customers. Thank you. More
Recognition Tony Ngo is the reason we stay here for service. He is knowledgeable, attentive, trustworthy, having customers' interests in mind, removing one's na Tony Ngo is the reason we stay here for service. He is knowledgeable, attentive, trustworthy, having customers' interests in mind, removing one's natural trepidation about car service. More
Tony Ngo was very helpful with my service visit. He took the time to look up some info regarding whether or not I had certain service coverage on my vehicle. He also kept me informed on my wait time and go the time to look up some info regarding whether or not I had certain service coverage on my vehicle. He also kept me informed on my wait time and got me taken care of asap. I would recommend Tony for all your service care needs. More
Tony was great in explaining all options related to my 30K service. The job done well. I will visit again to this location and hopefully receive the same wonderful service.Thanks 30K service. The job done well. I will visit again to this location and hopefully receive the same wonderful service.Thanks More
Accommodating, Easy and Perfect A last-minute obligation caused me to need to reschedule my service appointment. No problem. The scheduler got fit me in later that day. As always, To A last-minute obligation caused me to need to reschedule my service appointment. No problem. The scheduler got fit me in later that day. As always, Tony got my the car back to the service team promptly, and a cup of coffee, and a little web browsing later, the car was done on time and on budget. Now if they would only service Volvos... More
Tony Ngo has changed the face of dealership service centers for our family. Tony's attentiveness to detail, his stellar customer service and genuine care and concern for our time at Honda can not be u centers for our family. Tony's attentiveness to detail, his stellar customer service and genuine care and concern for our time at Honda can not be under stated. Tony's energy level is infectious and he is truly a happy person that clearly loves and cares for his work. We brought in our Honda Odyssey for a series of different issues and Tony took care of everything. He explained everything to us and made sure we were ok with the plan of service for our vehicle. The pricing was reasonable and he kept us up to speed on progress as the repairs were being made. His innovative use of mobile technology via texting was great! It was a breath of fresh air to have someone think out of the box when it comes to service. We trusted Tony based on his genuine concern for our family and we felt that he wanted us to be happy with our experience. He makes this extremely clear from the moment you shake his hand to the time we received our car. He worked with his co-workers with respect but commanded a sense of leadership on the floor. We are lucky to have met Tony and will be back for any future servicing needs for our car! More