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Honda Westborough - Service Center

Westborough, MA

4.8
1,553 Reviews

1,553 Reviews of Honda Westborough - Service Center

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April 01, 2017

A-1, Brakes, Inspection I waited for my car. They had free internet available so I could work. The service was done in a timely manner with updates as needed. Everyone was h More

by Liz351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Apr 02, 2017 -

Honda Westborough responded

Thank you so much for your feedback on your recent experience with Jim and our Service Department. Please let us know if we can assist you again in the future. Best, Jonathan Goldberg, General Manager

April 01, 2017

Excellence When come in for services I always request Randy (CSA) and Steve Dunbar (Technician) as they are so friendly and excellent customer service and gives More

by Chance_Morrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Honda Westborough responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager

March 31, 2017

Great service . Took care of problems that occurred without breaking the bank. Would recommend this service center to everyone. Thank you and keep up the good work! More

by S1432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Tremblay, Sean Schurman, Ashley Brogan
Apr 02, 2017 -

Honda Westborough responded

Thank you so much for your kind words! We value your business and we hope to have the opportunity to work with you again! Best, Jonathan Goldberg, General Manager

March 30, 2017

Great Customer Service and Car Service This dealership is totally "customer-focused" and has exceeded my expectations whenever the need-for-service arose. I highly recommend this dealership More

by EdK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
Mar 31, 2017 -

Honda Westborough responded

Thank you so much! I'm so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Jonathan Goldberg, General Manager

March 29, 2017

Recall item I was very pleased with the service I received at the dealership. I plan on going back again this week with a second Honda vehicle that we own. More

by RJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Brogan
Mar 30, 2017 -

Honda Westborough responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Ashley. We value your business and hope to see you again soon! Best, Jonathan Goldberg, General Manager

March 27, 2017

'Fast and Friendly' Service took place at the scheduled time, relatively quick and at the agreed upon price. Nice waiting area with refreshments and internet access. Whil More

by CIVIC SI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Vandall, Jonathan Goldberg
Mar 28, 2017 -

Honda Westborough responded

Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jonathan Goldberg, General Manager

March 27, 2017

Great service. Kudos to George for his great help on key!!! George helped on my service, and was very responsible for giving me the updates, and tremendously helped me on locating my key when I picked up the ca More

by RUI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George - my service advisor
Mar 27, 2017 -

Honda Westborough responded

Thank you, Rui! A 5-Star experience is what we aim for each and every time and George is truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager

March 24, 2017

On time This dealership is consistently friendly, user friendly, on time, and charges no more than agreed upon. There is coffee, tea and baked goods even in t More

by Hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall.
Mar 24, 2017 -

Honda Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Thanks again, we appreciate your business! Best, Jonathan Goldberg, General Manager

March 23, 2017

excellent service appointment for my 2014 CRV I was completely satisfied in every way this service appointment. My service advisor, Randy Robinson was excellent. He helped me right at the beginnin More

by jpacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson- service advisor.
Mar 24, 2017 -

Honda Westborough responded

Thank you, John! We realize you have several choices when servicing your Honda and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Randy was able to deliver. We thank you for your business and look forward to serving you in the future. Best, Jonathan Goldberg, General Manager

March 23, 2017

overall check up and oil change and filter changes I had a wonderful experience your employees were very polite and no waiting when I drove up. Jim explained everything to me and why we needed to do t More

by Tammy145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Mar 24, 2017 -

Honda Westborough responded

Thank you for your glowing review, Tammy! We strive to offer all of our guests’ exceptional service. Employees like Jim make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jonathan Goldberg, General Manager

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