1,553 Reviews of Honda Westborough - Service Center
A-1, Brakes, Inspection I waited for my car. They had free internet available so I could work. The service was done in a timely manner with updates as needed. Everyone was h I waited for my car. They had free internet available so I could work. The service was done in a timely manner with updates as needed. Everyone was helpful and friendly. More
Excellence When come in for services I always request Randy (CSA) and Steve Dunbar (Technician) as they are so friendly and excellent customer service and gives When come in for services I always request Randy (CSA) and Steve Dunbar (Technician) as they are so friendly and excellent customer service and gives excellent service. Also i was there for my 11:45 am appointment, ai was out in a few minutes past 1 hour. Steve always takes a few minutes out of his busy schedule to come out for a friend smiles, hellos and hugs. Makes my whole day. Randy is always spot on with his customer service and friendliness and excellence in customer service. They both are my to go guys there at HC Honda. More
Great service . Took care of problems that occurred without breaking the bank. Would recommend this service center to everyone. Thank you and keep up the good work! . Took care of problems that occurred without breaking the bank. Would recommend this service center to everyone. Thank you and keep up the good work! More
Great Customer Service and Car Service This dealership is totally "customer-focused" and has exceeded my expectations whenever the need-for-service arose. I highly recommend this dealership This dealership is totally "customer-focused" and has exceeded my expectations whenever the need-for-service arose. I highly recommend this dealership for both sales and service More
Recall item I was very pleased with the service I received at the dealership. I plan on going back again this week with a second Honda vehicle that we own. I was very pleased with the service I received at the dealership. I plan on going back again this week with a second Honda vehicle that we own. More
'Fast and Friendly' Service took place at the scheduled time, relatively quick and at the agreed upon price. Nice waiting area with refreshments and internet access. Whil Service took place at the scheduled time, relatively quick and at the agreed upon price. Nice waiting area with refreshments and internet access. While waiting, I was able to check out some new Honda models without being pressured to buy. Car was vacumed and washed when it was returned. More
Great service. Kudos to George for his great help on key!!! George helped on my service, and was very responsible for giving me the updates, and tremendously helped me on locating my key when I picked up the ca George helped on my service, and was very responsible for giving me the updates, and tremendously helped me on locating my key when I picked up the car. He got 5 stars on the service! Thank you so much George! Rui Zhan More
On time This dealership is consistently friendly, user friendly, on time, and charges no more than agreed upon. There is coffee, tea and baked goods even in t This dealership is consistently friendly, user friendly, on time, and charges no more than agreed upon. There is coffee, tea and baked goods even in the afternoon. My car is washed after each service. More
excellent service appointment for my 2014 CRV I was completely satisfied in every way this service appointment. My service advisor, Randy Robinson was excellent. He helped me right at the beginnin I was completely satisfied in every way this service appointment. My service advisor, Randy Robinson was excellent. He helped me right at the beginning with using some coupons zi had for service discounts. He briefed on the services being provided and approx time frame for wait.. He conyinued to update me as to what was being done to my vehicle and what else should be done at this service and the time frame for completion. The waiting area was very relaxing, had coffee, applees, news papers large TV, etc-- all very good. Got to chat with others that were there and actually made a few new Honda friends. My CRV came back washed and vacuumed and my service advisor, Randy briefed once again and walked to the service payment area. This also was easy and smooth process. All in all I had EXCELLENT service from every aspect of my service appointment. I strongly feel that Herb Chambers dealerships are the best all around . They continue to please me from the sale to service to the trade in. Thanks, John More
overall check up and oil change and filter changes I had a wonderful experience your employees were very polite and no waiting when I drove up. Jim explained everything to me and why we needed to do t I had a wonderful experience your employees were very polite and no waiting when I drove up. Jim explained everything to me and why we needed to do this service. Service didn't take long and checking out everyone at the service desk was so helpful. More