Honda Westborough - Service Center

Great Service as always I just bought a new car and needed it to be inspected and simonized. Your service department was right on the ball finding all of my necessary papers I just bought a new car and needed it to be inspected and simonized. Your service department was right on the ball finding all of my necessary papers and offered me a ride home instead of waiting for my car. They were very respectful of my time, Your service folks are a great group and I would recommend them to anyone. More

Great communication, good service. Randy was helpful and did well communicating with us. Car needed substantial work. He did a good job of patiently explaining our options. to us. Randy was helpful and did well communicating with us. Car needed substantial work. He did a good job of patiently explaining our options. to us. More

Way over and above. I leased my Honda 3 years ago and Norman was my salesman and this was my first introduction to this dealership. A very satisfying experience and I kne I leased my Honda 3 years ago and Norman was my salesman and this was my first introduction to this dealership. A very satisfying experience and I knew I found a comfort zone. Norman is over the top as a sales person and so helpful. From that point on, I knew I would bring my Civic there for service and have been doing so and now I've extended my lease for another 12 months. It's always a pleasure to go there; so welcoming. Matt is on top of the process and always so helpful and so informative. I always make sure I have enough time for my service, but even if it's running just a little longer, Matt is right on top of it and keeps me informed. Thank you Matt. More

Normal maintenance Matt, was extremely helpful during my service. He reviewed what was going to be done/suggested and helped to expedite another issue to be resolved. Matt, was extremely helpful during my service. He reviewed what was going to be done/suggested and helped to expedite another issue to be resolved. More

Easy, friendly, knowledgeable! I walked in, was greeted and made to feel comfortable right away. Abby is wonderful and is now my new BFF!! She asked the right questions and explaine I walked in, was greeted and made to feel comfortable right away. Abby is wonderful and is now my new BFF!! She asked the right questions and explained what was going on with my car at every step. It was a very unexpected enjoyable experience - even coffee and muffins! More

Smooth, friendly, and hospitable I spoke with Abby as soon as I walked in who was nice and friendly. She explained what was going to happen and gave estimates on how long it would ta I spoke with Abby as soon as I walked in who was nice and friendly. She explained what was going to happen and gave estimates on how long it would take my car to be serviced. It took about an hour and a half, which was the earlier estimate that Abby had given me. During that time, I was able to grab some free drinks and food while watching TV (reading materials were also available). The place was also clean. Abby found me once my car was finished and then I was off. A very easy and smooth transaction. More

Oil change Matt was very helpful, service was fast, coffee, fruit and donuts a great touch, comfortable environment to wait in.Overall a great experience. See yo Matt was very helpful, service was fast, coffee, fruit and donuts a great touch, comfortable environment to wait in.Overall a great experience. See you next time! More

Great experience ! Jim helped me with all the questions I had about servicing the 2 Honda vehicles I own ! 2014 Honda Accord Hybrid and 2014 Honda Odyssey ! Jim helped me with all the questions I had about servicing the 2 Honda vehicles I own ! 2014 Honda Accord Hybrid and 2014 Honda Odyssey ! More

Oil Change My experience was great. I have been to the Westborough location multiple times now and I have been serviced by the Service Adviser Matt G. Matt has b My experience was great. I have been to the Westborough location multiple times now and I have been serviced by the Service Adviser Matt G. Matt has been phenomenal. Every time I walk into the dealership, Matt (and all of the employees) are very welcoming and treat me with the utmost respect and handle my issues right away. All of my visits here have been great so I thank the team over at the Westborough location, especially Matt G! Looking forward to bringing my car here for all of its needs. More

Rutine Service Took our 2013 Honda Accord in for oil change/routine service and state inspection sticker. Made an appointment by phone -had $20 coupon. There was no Took our 2013 Honda Accord in for oil change/routine service and state inspection sticker. Made an appointment by phone -had $20 coupon. There was no wait to pull into the service entrance. They took me in to do paper work. Invoice was stamped WAITING. Very quick. I only waited about 40 minutes for the work to be done. Very happy with the way I was treated. More