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Honda Westborough - Service Center

Westborough, MA

4.8
1,553 Reviews

1,553 Reviews of Honda Westborough - Service Center

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June 01, 2017

Excellent service Matt has been my service rep. for almost 2 years and he is great. I am lucky to have him helping me with any question i have. Thanks Matt More

by lovecars53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Honda Westborough responded

Thank you! David is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Peter DiPersia, General Manager

May 29, 2017

Excellent service as usual! Matt my service rep was wonderful. I had a lot of questions which he answered for me. My brakes were at the minimum mm thickness for safety. They were More

by Joanne S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea (rockstar!)
May 30, 2017 -

Honda Westborough responded

Thank you, Joanne! I am very pleased to hear that Matt and the team provided you with a positive service experience. We are happy to have earned your business once again and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! Best, Peter DiPersia, General Manager

May 28, 2017

Great Job! Excellent service. My service advisor, Randy Robinson was extremely helpful and accommodating. My Honda was serviced in a timely fashion and I was informed of all the s More

by auto.sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
May 30, 2017 -

Honda Westborough responded

Thank you! I am pleased to hear that Randy made your service experience a memorable one and took excellent care of you. We wish you many miles of enjoyment with your Honda. Best, Peter DiPersia, General Manager

May 25, 2017

Good experience, two thumbs up. The dealership was clean & the staff there were very friendly. The staff was very knowledgeable & knew what they talking about. Overall I had good ex More

by Turkey100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
May 25, 2017 -

Honda Westborough responded

Thank you so much for the terrific feedback! Best, Peter DiPersia, General Manager

May 25, 2017

Great job! Abby is a great service representative! Herb Chambers should feel lucky to have such a highly educated employee! She deserves a promotion so as to c More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby H.
May 25, 2017 -

Honda Westborough responded

Thank you! If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Peter DiPersia, General Manager

May 24, 2017

only needed a oil change no reason not to except that I thought it took a little to long and i was expecting a inspection sticker. I asked for it when i got there, but i gues More

by carll1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
May 30, 2017 -

Honda Westborough responded

We appreciate your feedback. Our apologies for the miscommunication, I've asked Courtney to reach back out to discuss further and see if there is a time to get your back in. Please feel free to reach out to me directly if I may assist. Best, Peter DiPersia, General Manager

May 23, 2017

Bad smell Came in to address bad smell . They fixed the problem . No charge. jim was really nice . They told me if I needed anything else to just ask More

by Jeffc711
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
May 23, 2017 -

Honda Westborough responded

Thank you, Jeff! I'm glad our service crew was able to assist you with the bad smell. Please come back to see us again! Best, Peter DiPersia, General Manager

May 21, 2017

It was a good experience Feel like a new car! Time of waiting was good. And very nice customer service Had some popcorn and tea. It was a good experience over all. More

by Rebeca , buelna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
May 22, 2017 -

Honda Westborough responded

Thank you so much for sharing this! We're so glad that you had such an enjoyable visit. We appreciate your comments about George and your five-star rating. Thank you again and we look forward to seeing you in the future. Best, Peter DiPersia, General Manager

May 21, 2017

Overnight to get it right They checked all the safety points and went by the mileage and found that the car needed spark plugs-one wasn't working and they told me early enough, More

by Golfer 72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Courtney Blasco
May 22, 2017 -

Honda Westborough responded

Thank you for taking the time to leave this feedback! I'm glad our team was able to assist you with your service needs. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Peter DiPersia, General Manager

May 20, 2017

Service I found the service department welcoming, eager to assist, efficient, kept me informed of work needed, and quickly and efficiently completed. The serv More

by spc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walgreen, Courtney Blasco
May 22, 2017 -

Honda Westborough responded

Thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. I'm so happy to know that your visit reflects that. We value your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Peter DiPersia, General Manager

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